We’re sorry to hear about your experience with the Cuisinart 2-in-1 Center Combo Brewer and appreciate you bringing this to our attention. For optimal performance, we recommend regular descaling, ensuring both water reservoirs are properly seated, and confirming all components are clean and aligned, as buildup or misalignment can impact operation. If you still have the units, we’d be happy to check if they are still under warranty and assist with next steps—please contact our Consumer Assistance Center at 1-800-726-0190. Thank you for your feedback—it helps us improve future models and better serve our customers.

Thank you for sharing your experience with the Cuisinart 2‑in‑1 Coffeemaker. We’re glad to hear our Consumer Assistance Center was able to assist and arrange a replacement for your single‑serve issue; if you need any additional support during the process, please feel free to contact us again at 1-800-726-0190 and reference your warranty Ticket #. Your satisfaction is important to us, and we appreciate the opportunity to make things right. Thank you for your feedback, as it helps us continue improving future models.