Thank you for sharing your experience with the Cuisinart 2‑in‑1 Coffeemaker. We’re glad to hear our Consumer Assistance Center was able to assist and arrange a replacement for your single‑serve issue; if you need any additional support during the process, please feel free to contact us again at 1-800-726-0190 and reference your warranty Ticket #. Your satisfaction is important to us, and we appreciate the opportunity to make things right. Thank you for your feedback, as it helps us continue improving future models.

Thank you for sharing your experience—we’re very sorry your new purchase did not function as expected. Many common issues with unresponsive buttons can often be resolved with a quick reset or ensuring proper assembly, though we understand your frustration. We’re glad you were able to return the unit easily and seamlessly. For further assistance or troubleshooting, please contact our Consumer Assistance Center at 1-800-726-0190

We are very sorry to hear your unit stopped working and understand how frustrating the error message must be. This unit is covered under Cuisinart’s 3-year limited warranty, and our Consumer Assistance team can help troubleshoot the issue or arrange a repair or replacement. Please contact them at 1-800-726-0190 for support.