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Customer reviews for Cuisinart 2-in-1 Coffeemaker, 12 Cup Capacity, Single Serve, Hot or Iced for
Cuisinart 2-in-1 Coffeemaker, 12 Cup Capacity, Single Serve, Hot or Iced
4.2 out of 5 stars
stars2,156 ratings1,928 reviews
  1. 5 stars64% (1,389)
  2. 4 stars15% (324)
  3. 3 stars6% (133)
  4. 2 stars4% (76)
  5. 1 star11% (234)
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Showing 11-20 of 1,928 reviews
Apr 24, 2026
Julie C.
5 out of 5 stars review

Verified Purchase

Best coffee ever!

This coffeemaker makes really good coffee. I have used all three modes, and it's perfect for a carafe when I need more coffee, or just one cup when I'm in my own. I'm super impressed with the iced coffee mode. The coffee doesn't taste like it's watered down by the ice.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15176572413
Apr 21, 2026
Censored Servant
3 out of 5 stars review

Verified Purchase

NOTE: Cuisinart reserves the right to edit this

NOTE 1: I received an email request to review AND to enter the Sweepstakes on 04/20/2026. The Sweepstakes ended 03/31/2026. NOTE 2: Under the Terms and Conditions I agreed to for posting a review here, Cuisinart reserves the right to edit, delete, or change anything I post in this review, so what appears under my selected user name in this review MAY NOT be the full, precise commentary I actually wrote about our experience with this product. This Coffee Center® SS-16 2-IN-1 Coffeemaker replaced a malfunctioning single pod brewing unit in our model SS-15 that was used once or more daily for both pods and carafes for nine years. Both the list price and the selling prices are significantly lower than the SS-15 was 9 years ago. The SS-16 model is nearly a mirror image of the SS-15 it replaced, with single Pod brewing now on the left, and the Carafe brewing now on the right. The functions of both models are substantially the same, although the electronics are more integrated, with all selection buttons now only on the Carafe side of the unit. The SS-16 uses the same small carbon filters in the water reservoirs, (two included with the new unit) and the same size paper basket filter as the now-discontinued SS-15 (several paper filters also included with the new unit), so we didn't have to purchase anything new. The 12-cup SS-16 carafe is also identical to the 12-cup SS-15 carafe, so now we have an extra carafe, in case we manage to break one. The SS-16 Pod brewer now offers more choices for the amount of water dispensed, ranging from 4-ounces to 12-ounces in 2-ounce increments. It defaults to 8-ounces. If you use the other amounts, it COULD be an improvement over the three (6-8-10 ounce) button choices of the SS-15. However, if you want a different amount than default 8 oz dispensed, it now requires multiple Pod button-presses to select capacity, AND a press of the Brew/Off button, instead of pushing just one button to both select capacity and begin brewing a pod in the SS-15. Starting to brew a Carafe of coffee now requires selecting Carafe, and then pressing the Brew/Off button. On the SS-15, only one button press was necessary. We noticed that the SS-16 Pod side seems to brew at a higher water temperature than our old SS-15, because the freshly-brewed pods are now too hot to remove with bare fingers immediately after brewing, but after 9 years, the SS-15 brewing temperature may have decreased with age. The SS-16 has a single center LED indicating both Carafe or Pod brewing by pulsing, and steady-on to indicate 'keep warm' after brewing.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15176572413
reply from Cuisinart

Thank you for your detailed and thoughtful review of the Coffee Center® SS‑16—we truly appreciate you taking the time to share such a thorough comparison and your long‑term experience with our products. Your observations regarding interface changes, brewing temperature, and button selection are valuable, and if you ever have questions about operation or would like assistance navigating settings, our Consumer Assistance Center is available at 1‑800‑726‑0190; please reference Ticket #8900627657. We also regret any confusion regarding the sweepstakes email timing and appreciate you bringing that to our attention. Thank you again for your feedback, as it helps inform improvements and refinements in future models.

Apr 14, 2026
Todd
5 out of 5 stars review

Verified Purchase

Five stars but for one thing…

Was ready to go back to making a traditional pot of coffee in the mornings but still wanted the convenient option of a single serve quick on the go coffee. Love everything about this machine with only one exception, my 20oz travel mug doesn't fit under the pod dispenser. Still love it!

Review from walmart.com
Helpful?2NX6HZK9LTDL15176572413
Apr 14, 2026
Sage.
4 out of 5 stars review

Verified Purchase

Coffee Center 2-in-1 Coffee Maker

Its nice having the options of a pot of coffee and a K-Cup in the same machine. It provides a smaller footprint on the counter. However, I have found that if you don't insure the filter basket is completely snapped into place, the next pot of coffee may have grounds of coffee in the pot, as well as, in the filter basket area.

Review from cuisinart.com
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Apr 18, 2026
Patricia Ashby
5 out of 5 stars review

Verified Purchase

Wonderful Cuisinart 2 in 1 coffeemaker—great value

This is a wonderful coffeemaker. We also have the original to this, but this 2 in 1 is better because of being able to set it up for iced coffee, as well as hot. Very easy to operate, just like all Cuisinart coffeemakers. We love the ease of setting the auto time feature, having the carafe temperature settings, and the auto off time you can set between 1-4 hours. We primarily use the carafe side, but the single cup side works great too. All around we are a Cuisinart family (several coffeemakers, plus the coffee bean grinder). Great product as usual.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15176572413
Apr 19, 2026
LinHug
5 out of 5 stars review

Verified Purchase

Great coffee maker

I was a little concerned based on some reviews I saw, but this coffee maker has exceeded my expectations. It makes great coffee - both hot and iced, bold or regular, in a pot or a k-cup. It is bigger than I expected, but works well in my RV. It has a 2 year warranty but I don't expect to have to use it. I got a great deal on it too!! I highly recommend.

Review from cuisinart.com
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Dec 1, 2025
Nanamom1
5 out of 5 stars review

Verified Purchase

Dual Coffee Maker

I love the dual version of the coffee maker. It's a replacement for a six year old Cuisinart coffee machine. I am truly a Cuisinart product consumer. Great quality products

Review from cuisinart.com
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Mar 13, 2026
Crystal
1 out of 5 stars review

Verified Purchase

Cought on fire

I smelled something burning then I seen my coffee maker smoking. I unplugged it and it still kept going up in smoke and water started leaking from the bottom so I took it outside then it eventually stopped smoking

Helpful?2NX6HZK9LTDL15176572413
reply from Product Expert

We’re very concerned to hear about your experience with the Conair coffee maker. This is not normal, and your safety is our top priority. Remove the machine from your home and keep it in a safe location. Contact our Consumer Assistance Center immediately at 1-800-726-0190 and reference ticket #8900563548 so our team can guide you on next steps and help report the issue safely.

Sep 29, 2025
East Tex Timber
5 out of 5 stars review

Verified Purchase

Ohhhh yes, you will enjoy this coffee maker!

Two, yes two methods of making coffee. Brews much hotter than my older 2.0 Pod coffee maker! I visited my son and daughter-in-law and they had the same model Cuisinart coffee maker. They grind their own Colombian Dark Roast beans. My gosh, I had to have one for my own. Competes with Green barista coffee company tasting coffee!

Helpful?2NX6HZK9LTDL15176572413
Sep 24, 2025
The Medinas
5 out of 5 stars review

Verified Purchase

THE COFFEE MAKER EVERYONE SHOULD BUY.

My husband loves good coffee. But our concern is always about making too much and the cost of coffee keeps going up higher. This coffee maker is perfect for our needs. It was so easy to set up and use. Its an attractive appliance as well. The coffee tastes is excellent from the Keurig side and the ground coffee side. It was both affordable and practical. We truly appreciate this coffee maker.

Helpful?2NX6HZK9LTDL15176572413