Hello- We are so sorry to hear about your coffee maker is not working. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900343432. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team

Thank you for sharing your feedback. We understand that hard-to-reach areas can make cleaning more challenging, and your comments will be shared with our product team for future design improvements. For guidance on safely cleaning your unit and maintaining optimal performance, our Consumer Assistance team is available to help. Please contact them at 1‑800‑726‑0190.

Hello- We are so sorry to hear about the trouble you've had with your Coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900269625. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team