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Customer reviews for Cuisinart 2-in-1 Coffeemaker, 12 Cup Capacity, Single Serve, Hot or Iced for
Cuisinart 2-in-1 Coffeemaker, 12 Cup Capacity, Single Serve, Hot or Iced
4.2 out of 5 stars
stars2,156 ratings1,928 reviews
  1. 5 stars64% (1,389)
  2. 4 stars15% (324)
  3. 3 stars6% (133)
  4. 2 stars4% (76)
  5. 1 star11% (234)
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Showing 1,761-1,770 of 1,928 reviews
Jul 28, 2024
Anonymous
5 out of 5 stars review

Verified Purchase

I love my 2 in 1 coffee maker.

Love the single serve.Gives me size options 4-12oz

Review from cuisinart.com
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Dec 31, 2023
Tom & Karen
5 out of 5 stars review

Verified Purchase

Old coffee worn out

Great coffee maker. Both craft and pod are easy to use

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15176572413
Jan 5, 2024
Anonymous
5 out of 5 stars review

Verified Purchase

2 in 1 coffee maker

Exactly what we wanted. Works great. We love the recyclable k cup feature.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15176572413
May 21, 2025
ad
2 out of 5 stars review

Stopped working

I bought mine in Jan of 2025 and now in May 2025 it has stopped working. Doesn't even power on.

Helpful?2NX6HZK9LTDL15176572413
reply from Product Expert

Hello,We are so sorry to hear about the trouble you’ve had with your coffeemaker model numberSS-16. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900293272. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team

Jan 17, 2026
Laura Lynn
2 out of 5 stars review

I bought this three months ago and it quit working. We followed the instructions in the manual and still not working.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15176572413
reply from Cuisinart

We’re very sorry to hear your unit stopped working after just a few months. This model is covered under Cuisinart’s 3-year limited warranty, and our Consumer Service team can assist with troubleshooting or replacement. Please contact them at 1‑800‑726‑0190 for support.

Mar 9, 2026
CindyWalk
3 out of 5 stars review

K cup quit working

The k cup quit working. Very disappointed in that. That's the reason I bought it. The carafe still works fine.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15176572413
reply from Cuisinart

We’re sorry to hear the K-Cup feature stopped working, as we understand that was the main reason for your purchase. Our team would like to help troubleshoot the unit and explore possible solutions to get it working properly. Please contact our Consumer Assistance Center at 1-800-726-0190 so we can assist you directly. Ticket #8900556756

Sep 14, 2025
Broken2
1 out of 5 stars review

When it works...

I had to have 2 replaced, no explanation as to why they stopped working. When operational, great product, but.....

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15176572413
reply from Cuisinart

Hello, Thank you for taking the time to share your feedback with us regarding your Cuisinart product. We truly appreciate hearing from our customers, and we’ve carefully noted the details you provided about your unit. Your input is invaluable as we continuously strive to improve our products and ensure they meet — and exceed — expectations. Thank you again for reaching out and helping us enhance the Cuisinart experience.

Jan 3, 2026
Anonymous
3 out of 5 stars review

Nice while working

I have bought two of these in the last ten years the first one lasted about nine years, the last one didn't last for a year.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15176572413
reply from Cuisinart

Thank you for sharing your experience. We’re glad to hear your first unit lasted many years, but we’re sorry the second one did not meet your expectations. This product is covered by a limited warranty, and our Consumer Service team at 1-800-726-0190 is available to provide assistance if needed.

Sep 29, 2025
picale
3 out of 5 stars review

It LEAKS all over the countertop

It is nice. I would love it if it didn't flood the countertop whenever I fill the water tank. I don't know what to do.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15176572413
Nov 26, 2025
KristiP
2 out of 5 stars review

Don't waste your money

Both the coffee pot and the single serve constantly overflow and get coffee grinds in your coffee. Ready to pitch it and go back to Keurig

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15176572413
reply from Cuisinart

We’re very sorry to hear about the overflow issues you’ve experienced. To help prevent spills and coffee grounds in your cup, please ensure you’re using only one filter—either a paper filter or the included reusable filter—and when using pods, press them down until you hear a pop to ensure the bottom is punctured; also make sure the basket or single-serve cup is properly seated. If the problem continues, contact Cuisinart Customer Service at 1-800-726-0190 and reference ticket 8900441555 for assistance — our team is happy to help.