Customer reviews for Cuisinart 2-in-1 Coffeemaker, 12 Cup Capacity, Single Serve, Hot or Iced

Customer reviews for Cuisinart 2-in-1 Coffeemaker, 12 Cup Capacity, Single Serve, Hot or Iced for

Cuisinart 2-in-1 Coffeemaker, 12 Cup Capacity, Single Serve, Hot or Iced

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4.2 out of 5 stars

stars2,156 ratings1,928 reviews

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Showing 1,421-1,430 of 1,928 reviews

Dec 26, 2023

Ms Mn

5 out of 5 stars review

Verified Purchase

So happy

I feally like the looks of the coffeemaker . Very rich looking. Did my first cleaning and it was a breeze. One of my best purchases in 2023

Review from cuisinart.com

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Apr 14, 2026

Sabrina

1 out of 5 stars review

Received the Coffee maker today and pod option not working out of the box. Returning the unit and going back to my traditional coffee maker.

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Feb 22, 2026

TWILLA

3 out of 5 stars review

POD does not work.

The POD quit working after the first "clean". I followed the instructions, and the POD light does not come on, or work. Has anyone else had this issue?

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Jan 18, 2026

MARTY GILBERT

1 out of 5 stars review

We are on our second unit and both both of them. The K cups exploded within the first 3 cups of making coffee. We cleaned everything up and did it again in the same issue occurred. We do not want to keep this unit.

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reply from Cuisinart

We are very sorry to hear about the repeated issues with your K-Cup coffee maker and understand how frustrating this must be. One tip that can help prevent overflowing is to press the K-Cup down firmly until you hear a pop, ensuring the bottom of the pod is properly punctured. Our Consumer Assistance team can also guide you on additional troubleshooting or return options. Please reach out to them at 1-800-726-0190.

Jan 14, 2026

Anonymous

1 out of 5 stars review

Do not purchase

Do not purchase this or anything from this brand. My first one broke down before the warrantee was up. They kindly replaced it but the second one broke within 10 months. This company refuses to help now so I'm done with Cuisinart.

Review from cuisinart.com

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reply from Cuisinart

We’re very sorry to hear about your experience and understand your frustration with the repeated issues. We appreciate your feedback, as it helps us identify areas for improvement. If you would like further assistance or have questions about warranty coverage, our Customer Support team is available at 1-800-726-0190 and would be happy to help.

Jan 14, 2026

Angel

3 out of 5 stars review

This unit has some great features but unfortunately after about 6 months, the carafe heater stopped working and the POD fill got less and less. I'm very disappointed.

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Jan 26, 2026

Drea1

2 out of 5 stars review

Just okay

I purchased this coffee maker in white . That was a huge mistake . The machine is difficult to clean . In addition, the machine doesn't keep the carafe warm.

Review from cuisinart.com

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reply from Cuisinart

Thank you for your feedback. We recommend cleaning the unit with warm, soapy water and a soft cloth to make the process easier. The coffee maker is designed to maintain a hot temperature in the carafe, and our Consumer Assistance team can provide tips to help maximize warmth. For further guidance, please contact them at 1-800-726-0190.

Jan 31, 2026

ERNEST

1 out of 5 stars review

JUNK DO NOT BUY

Junk. Bought first one. Almost started on fire. Started smoking. Figured may have been a bad one out of the bunch. Returned it for another. Second one, the full pot side didnt even work new from the box. Returning for a refund.

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reply from Product Expert

We are very concerned to hear about your experience with the SS-16 and sincerely apologize for the issues you encountered. Safety is our top priority, and we urge customers to stop using any unit that smokes or shows signs of malfunction. Please contact our Consumer Assistance Center at 1-800-726-0190 (Ticket #8900514570) so our team can document your experience and provide guidance. We appreciate your feedback and take it seriously to help improve our products.

Mar 9, 2026

Sheff

1 out of 5 stars review

Worse ever

The worse coffee maker ever! Coffee brews sometimes and when it does you have a pot full of coffee grounds! The pod may work one minute but not the next so depending on in this garbage to work!!!

Review from cuisinart.com

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reply from Cuisinart

We’re very sorry to hear about the issues you’ve experienced with your coffee maker. This is not typical performance, and our team would like to help troubleshoot or provide guidance to ensure proper use. Please contact our Consumer Assistance Center at 1-800-726-0190 so we can assist you directly. Ticket #8900556755

Mar 2, 2026

Ray Brock 20810

2 out of 5 stars review

Worked great for a while.

Worked for a while. Carafe spilled when i poured it so we purchased a compatible one that worked. Then one morning it decided it was not going to work anymore.

Review from cuisinart.com

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reply from Cuisinart

Thank you for sharing your experience. We’re sorry to hear the carafe and unit caused issues, as that is certainly frustrating. If your carafe is spilling, please ensure it is properly seated on the warming plate and that the lid is securely closed before pouring. For further assistance, please contact our Consumer Assistance Center at 1-800-726-0190.