We are very sorry to hear about the issue with your coffee maker and understand how serious and frustrating this must be. This unit is covered under Cuisinart’s 3-year limited warranty, and our Consumer Assistance team can review the situation and help determine the best next steps, including repair or replacement options. Please contact them at 1-800-726-0190 for support.

We’re very sorry to hear how frustrating this appliance has been for you. That’s never the experience we want our customers to have, and we truly appreciate you taking the time to share your feedback. Please know that your comments will be shared with our team as we continue working to improve our products and overall experience.

Thank you for your feedback. We understand how a tricky water tank can affect the overall experience, and we appreciate you sharing your thoughts. If you’d like tips for easier filling, our Consumer Service team is happy to assist at 1-800-726-0190.

Thank you for taking the time to share your review. We’re sorry for any inconvenience you experienced and appreciate you bringing this to our attention. We value your feedback and will be sure to share it with our team as we continue working to enhance our products and services.