This is not the experience we would have wanted you to have! Keeping your child's skin comfortable and healthy is always our goal and we want to assure you that all of our materials and products are rigorously evaluated by product safety and medical professionals to ensure they are safe for our Huggies families to use. Still, we'd like to learn more about your experience to see if we can help, so when you get a chance, give us a call. We can be reached at 1-877-648-2484 (weekdays, 8 a.m. to 5 p.m. CST). Thank you.