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Customer reviews for Chinet Comfort Cup and Lids, 12 oz, 69 ct for
Chinet Comfort Cup and Lids, 12 oz, 69 ct
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4.6 out of 5 stars
stars
4,415 ratings4,397 reviews
  1. 5 stars71% (3,135)
  2. 4 stars21% (949)
  3. 3 stars6% (253)
  4. 2 stars1% (43)
  5. 1 star1% (35)

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Showing 1-10 of 4,397 reviews
Dec 11, 2025
Reviewer name: Marlene
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent cups!

I love these cups. They are very sturdy and the tops do not flip off.

Review from walmart.com
Helpful?1HZGBLRTS5V715175316840
Nov 23, 2019
Reviewer name: shelbyf2
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] These are so cute, sturdy, and all around a great throw away travel cup! One could easily get a few uses out of one before throwing it out. I would definitely purchase this product again if ever needed!

Review from mychinet.com
Helpful?1HZGBLRTS5V715175316840
Apr 6, 2026
Reviewer name: JuliaB
4 out of 5 stars
4 out of 5 stars review

Requesting option for cups only

I love the cups but have a ton of extra lids! Was hoping i could purchase just cups but looks like not an option?

Review from mychinet.com
Helpful?1HZGBLRTS5V715175316840
reply from The Chinet Brand

Hi there! We always sell the cups and lids as a combo, but we will take into consideration that some customers may just prefer cups. Thank you for your feedback!

Aug 22, 2026
Reviewer name: Oma47
1 out of 5 stars
1 out of 5 stars review

Leaks in holiday cups

I bought several packs of your America celebration cups to use during America 250 parties and events. Unfortunately many had leaks! I've been using Chinet cups for years and never had this problem. I love your cups but might have to change if this continues.

Review from mychinet.com
Helpful?1HZGBLRTS5V715175316840
reply from The Chinet Brand

Hi! That sounds like a party foul on our part. First and foremost—we apologize, and we would like to make this right. Let's get you connected with our customer service representative. The best way to reach a representative is to email MyLife@mychinet.com or call 1-800-847-4129. Thank you for bringing this to our attention.

Jul 1, 2026
Reviewer name: Carlos
1 out of 5 stars
1 out of 5 stars review

Serious quality issues now

Have bought these cups for a long time and recently They must have changed materials or something because the quality has completely failed. I have had numerous packs now where the lids crack and you dump hot coffee on yourself while drinking. I still have some of the older packs and the older cups never had lid cracking problems but all of these new ones apparently do. Something has changed.

Review from mychinet.com
Helpful?1HZGBLRTS5V715175316840
reply from The Chinet Brand

Hi! That sounds like a party foul on our part. First and foremost—we apologize, and we would like to make this right. Let's get you connected with our customer service representative. The best way to reach a representative is to email MyLife@mychinet.com or call 1-800-847-4129. Thank you for bringing this to our attention, Carlos.

Sep 3, 2026
Reviewer name: Donna
1 out of 5 stars
1 out of 5 stars review

Patriotic cups leak

We have used the comfort cups everyday for years with no problems. We purchased the America patriotic cups, and almost every cup leaks hot coffee at the bottom seam. This is very disappointing.

Helpful?1HZGBLRTS5V715175316840
reply from Chinet Team

Hi! That sounds like a party foul on our part. First and foremost—we apologize, and we would like to make this right. Let's get you connected with our customer service representative. The best way to reach a representative is to email MyLife@mychinet.com or call 1-800-847-4129. Thank you for bringing this to our attention, Donna.

Apr 28, 2026
Reviewer name: Mbanks836
1 out of 5 stars
1 out of 5 stars review

Tired of being drip on

We buy a pack these every 2 to 3 months. Seems to be getting worse. We've used about couple dozen out of this batch and almost half of them have leaked

Review from mychinet.com
Helpful?1HZGBLRTS5V715175316840
reply from The Chinet Brand

Hi! That sounds like a party foul on our part. First and foremost—we apologize, and we would like to make this right. Let's get you connected with our customer service representative. The best way to reach a representative is to email my.chinet@huhtamaki.com or call 1-800-847-4129. Thank you for bringing this to our attention.

Feb 2, 2026
Reviewer name: M T M
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not for me

Did not realize they were 12 ounce. They are "awful" for my morning cup of coffee.

Helpful?1HZGBLRTS5V715175316840
reply from Chinet Team

Hi! First and foremost—we apologize, and we would like to make this right. Let's get you connected with our customer service representative. The best way to reach a representative is to email MyLife@mychinet.com or call 1-800-847-4129. Thank you for bringing this to our attention.

May 20, 2026
Reviewer name: bunny boy
1 out of 5 stars
1 out of 5 stars review

Cup lids not staying on

Got a bunch of these. The kids weren't snapping in no matter how I finagled it. burnt my hand with recently boiled tea

Review from mychinet.com
Helpful?1HZGBLRTS5V715175316840
reply from The Chinet Brand

Hi! We recently re-engineered the cups to have a snap-on lid. If you don't hear the "SNAP!" double check that it's the correct lid. If it's still not fitting right, we'll get to the bottom of this. Let's get you connected with our customer service representative. The best way to reach a representative is to email my.chinet@huhtamaki.com or call 1-800-847-4129.

Mar 21, 2025
Reviewer name: amber
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

not the same design as the picture...sometimes people are buying an item simply FOR a certain pattern color. 🤷‍♀️ WAY TOO EXPENSIVE NOT TO GET WHAT I ORDERED

Review from walmart.com
Helpful?1HZGBLRTS5V715175316840