Hi Porce, Thank you for your feedback—we truly appreciate you taking the time to share your experience. We’re sorry to hear that the container burned in the microwave. Please note that we recommend lifting one corner of the lid before microwaving to allow steam to vent properly and avoid pressure buildup, which can lead to damage. If you’re open to it, we’d love to help further and see what we can do to make this right. Please feel free to reach out to us at (714) 668-0300 or support@bentgo.com—we’re here to help! Warm regards, Jessica Bentgo Support

Hi Nikki,Thank you for purchasing our Bentgo Prep Deluxe Bag and Bentgo 60-Piece Meal Prep Container Set and providing your feedback. We are sorry to hear about your experience.Please reach out to us via phone or email, we are here to help!Thank you,JessicaBentgo Support(714) 668-0300support@bentgo.com

Hi Rowan, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Prep Deluxe Multimeal Bag. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Hi Kristine, Thank you for purchasing our Bentgo Prep Deluxe Multimeal Bag and providing your feedback. We are sorry to hear about your experience. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com