Hi Apri, Thank you for your honest feedback! We’re sorry to hear about your experience with your Bentgo Prep Deluxe Bag & 60-Piece Meal Prep Container Set and any inconvenience it caused. We’d love the opportunity to learn more about your experience—please feel free to reach out to us at (714) 668-0300 or support@bentgo.com. We look forward to assisting you! Thank you, Jessica Bentgo Support

Hi Porce, Thank you for your feedback—we truly appreciate you taking the time to share your experience. We’re sorry to hear that the container burned in the microwave. Please note that we recommend lifting one corner of the lid before microwaving to allow steam to vent properly and avoid pressure buildup, which can lead to damage. If you’re open to it, we’d love to help further and see what we can do to make this right. Please feel free to reach out to us at (714) 668-0300 or support@bentgo.com—we’re here to help! Warm regards, Jessica Bentgo Support

Hi Span, Thank you for purchasing our Bentgo Prep 2-Compartment Meal Prep Containers and providing your feedback. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com