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Customer reviews for Member’s Mark Hybrid Mattress for
Member’s Mark Hybrid Mattress
4.2 out of 5 stars
stars
433 ratings231 reviews
  1. 5 stars69% (298)
  2. 4 stars9% (41)
  3. 3 stars6% (28)
  4. 2 stars5% (20)
  5. 1 star11% (46)

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Showing 81-90 of 231 reviews
Jun 29, 2024
Reviewer name: Jen
3 out of 5 stars
3 out of 5 stars review

Too Soft Not Medium Firm At All!

Wish I could get my money back! Slept one night and my back hurt so bad! Husband sleeps on couch because it hurts him so bad. We are not big people either! Needs to be marked Soft !

Helpful?3SDSH06NCGFD15166152938
May 6, 2024
Reviewer name: Paula
3 out of 5 stars
3 out of 5 stars review

Terrible Mattress

Terrible mattress! Do not buy! Is not firm. We've used it for 8 months & it's starting to squish out like a pancake. It has a chemical odor that has never gone away. I can sometimes feel little stabs like fiberglass. It's awful!

Helpful?3SDSH06NCGFD15166152938
reply from Member's Mark Team

We are sorry to hear you are having issues with the mattress, Paula. This mattress does not contain any fiberglass in the cover or the foam. Please contact Member Support at (888) 301-0332 and we will do our best to assist you with this matter.

Mar 17, 2025
Reviewer name: shopper2000
1 out of 5 stars
1 out of 5 stars review

Doesn't last

Had this mattress for about 4 months now and I'm already looking for a replacement. I toss and turn all night and have horrible back pain now. This mattress offers zero support.

Helpful?3SDSH06NCGFD15166152938
Sep 22, 2024
Reviewer name: Slav
1 out of 5 stars
1 out of 5 stars review

Never again

Gave it a little over a year. At first it was great. Slept like a baby. After 6 months back problems started. Now if I don't sleep with pillows under my body for stability, I sink and wake up stiff with severe problems moving. Never again.

Helpful?3SDSH06NCGFD15166152938
reply from Member's Mark Team

We are sorry that you're experiencing these issues with your mattress, Slav. We'd like to assist you further, please contact us at (888) 301-0332.

Mar 12, 2024
Reviewer name: matt
1 out of 5 stars
1 out of 5 stars review

waste of money

This is the worst matress I have ever tried to sleep on I wake up thru the night hurting and trying to reposission to not hurt. Should be listed as very soft not medium firm. Trying to find a new matress.

Helpful?3SDSH06NCGFD15166152938
Apr 27, 2023
Reviewer name: Cate
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Luxury Twin!

This mattress is what we needed. We needed a twin sized guest bed that would make our guests feel treasured. The mattress is supportive and resilient. It sleeps like it is actually a larger sized bed.

Helpful?3SDSH06NCGFD15166152938
Jul 1, 2023
Reviewer name: Glowbug
1 out of 5 stars
1 out of 5 stars review

Too soft, no support!

I've had this mattress for FIVE months and it's horrible. I wish I would have kept tge box to return it but I didn't. It's too side and hurts my back, and arms. Avoid this mattress!!!

Helpful?3SDSH06NCGFD15166152938
reply from Member's Mark

We're sorry to learn you aren't satisfied with your mattress. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Mar 30, 2024
Reviewer name: Happy in KC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A Breeze!

Surprisingly easy to set up, and exceeds quality expectations. Matches the quality and feel of more expensive mattresses we saw at a mattress store. Arrived ahead of delivery estimate.

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Jul 4, 2024
Reviewer name: JJ
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good mattress

Overall this mattress is good. It is softer than you would expect. The only issue we have had is that the memory foam on top of the springs doesn’t seem very sturdy. Seems a little too heavy. You can feel the coils, but we just put a mattress topper on top (though it has a harder time staying in place than on our old mattress.)

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Dec 29, 2025
Reviewer name: Court
5 out of 5 stars
5 out of 5 stars review

Nice mattress

We ordered 3 of these online, a twin and two twin XL. After reading several reviews that the ‘medium' firmness was too soft, we ordered all 3 in ‘firm'. Our pre-teens are happy and say it's the best sleep they've had. I would call it a medium/firm, so it's not rock hard or anything. It still has give and is comfortable, and while I personally might like it a bit softer, I'm hoping this holds up longer with the firmness. The length and width are correct on the sizes and fully fill the bed frames.

Helpful?3SDSH06NCGFD15166152938