Customer reviews for Member’s Mark Hybrid Mattress

Customer reviews for Member’s Mark Hybrid Mattress for

Member’s Mark Hybrid Mattress

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4.2 out of 5 stars

stars430 ratings228 reviews

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Showing 161-170 of 228 reviews

May 9, 2023

64deanna

2 out of 5 stars review

Too soft

This mattress is described as "medium- firm". It is definitely nowhere near firm and more soft than medium. I chose this mattress specifically because it was described as median firm. I am disappointed in the squishyness of the mattress. If it was easy to return, I would.

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reply from Member's Mark

We are sorry the mattress wasn't right for you. All Member’s Mark items carry a 100% member satisfaction guarantee. Please contact Member Support at (888) 301-0332 if you need any assistance.

Apr 13, 2023

Michael

5 out of 5 stars review

Verified Purchase

Great

Good

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Jan 2, 2023

Looking for sleep

2 out of 5 stars review

12 inch firm hybrid mattress

Nice, firm no smell …. I’m just waiting for the mattress to grow to the 12 inches as promised. It’s been 5 days and it’s only about 10 inches tall, beginning to wonder if we got 10 inch mattress in the 12 inch box??? Feels like I’m sleeping in a kids beds.

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reply from Member's Mark

The mattress should reach the full 12 inches. We'd like to assist you with this, please reach out to Member Support at (888) 301-0332.

Dec 5, 2024

CJBryce2901

5 out of 5 stars review

AirBNB Hit!

Bought two of these (Member's Mark Hybrid Mattress - King Size) for our AirBNB. It's been over a year now and they've held up well and we've had several guests ask what brand the mattresses are so they could buy them. We'll be buying these for all of our units moving forward.

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Jun 4, 2025

nana

1 out of 5 stars review

no way

this is so soft you struggle to turn over

Helpful?

reply from Member's Mark Team

We appreciate your honest feedback on our Members Mark Mattress, nana. Our mattresses can take a few days of regular use to "break in" to their final firmness, we would encourage you to continue to use the mattress and if its ultimately not the right comfort for you, you are welcome to return it anytime as part of the Members Mark 100% Satisfaction Guarantee. Contact Member Support at (888) 301-0332 if you need assistance.

Feb 22, 2024

1 out of 5 stars review

Too soft

This is very soft and not firm at all. You sink in as soon as you lay down. We will be returning. :(

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Feb 25, 2024

too

1 out of 5 stars review

Avoid

This mattress is rated as medium firm but it is the softest mattress I have ever tried to sleep on. It is far too soft -- it is like a pillow.

Helpful?

reply from Member's Mark Team

We are sorry the mattress is too soft for you. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jan 20, 2023

Lisa

5 out of 5 stars review

great sleep

We had purchased a mattress online and medium was too soft but this medium firm mattress was just right. It’s a great value.

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Dec 18, 2022

1 out of 5 stars review

no a good bed

to soft I bought it 6 months ago and I told my self I might get used to but here I am with pain in my back so bad because of this bed

Helpful?

reply from Member's Mark

We are sorry for your experience with the mattress, JD. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be returned anytime for a full refund.

Jan 20, 2023

George

1 out of 5 stars review

overpriced for what you get!

Let mattress open up and noticed all the springs were bent and broken! This is built terribly! I would not recommend this to anyone! STAY AWAY!

Helpful?

reply from Member's Mark

We are sorry for your experience with this mattress, George. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund anytime. Contact Member Support at (888) 301-0332 if you need any assistance.