Very nice-looking pergola! Assembly was a little tricky, but was accomplished in about six hours. There were a few aspects that we felt could have been better designed to make assembly easier and make the final product look cleaner/neater, but overall we were very happy with how wonderful it makes our patio look!

We are very happy with this pergola! My husband, who is very handy, was able to assemble the pergola by himself over two days (not sure this would have been the case with a larger structure). Instructions for assembly were clear and well organized. Highly recommend!

The Pergola was delivered on time and the delivery people were very helpful with placing the boxes in our driveway so we could get to them. The boxes were in good condition and so was the contents. We assembled the pergola and are happy with the results..

We looked at many different pergolas before deciding to go with this. It is absolutely perfect for our back yard. It is sturdy, and I have no doubt that it will be able to withstand all the weather elements. We did stain it before we put it together as was suggested. Family and friends have asked where they can buy one too! Shipping and delivery was easy, the delivery company that delivered the boxes were very nice and made sure it was away from the road.

The seller stated we would receive the pergola within 10 to 17 days from order date and we received it on the 10th day. The men who delivered it did a great job and actually carried it into our garage and I'm glad they did because the 2 boxes were quite heavy. The assembly instructions were good, but the hardware not so good. We had to spray WD-40 on the nuts and bolts or else they would bind. I'm not sure why they designed then top support beams in 2 pieces, it would have made more sense if it was 1 piece, and assembly would have gone a lot quicker. Overall it took 3 of us about 4 hours to assemble it and it looks very nice. We are very satisfied with our purchase.

I purchased this Pergola as a Mother's Day gift. I had a unique size area where every Pergola was either too big or much too small. After reviewing the online plans, I determined with my basic construction knowledge and tools that I could modify the 10' X 12' Pergola slightly smaller to fit my area. Even without modifications, this Pergola was good quality and easy to install. I would definitely recommend this to other buyers.

My fault on reading the size. I measured our old one from post to post which was 10x10. I ordered a 12x10 thinking that it was measured by post to post and not the overhang. So disappointed can’t return it and looks stupid on my deck. Never would I measure from over hang. Should be wear the footings need to be for the post.

Appearance is nice. The pre cut wood does not align, the holes are not drilled all the way and the directions are about as useless as I’ve ever seen on any item that needs to put together. Some of the wood is already splintering. I’ve had it for a week and a half

The wood is very lightweight. There are short ends that bolt separately and could possibly sag. The stain on it is for aesthetics only. Therefore we stained it to help seal and preserve the wood even though cedar is naturally resistant. We wanted a reddish brown stain to match our trim. We also poured peers to raise the posts up to frame large living room window views to the backyard. Worked out great! Fairly easy build and we love the look.

We are very happy with this purchase except a couple small items. Instructions were very good. One thing I noticed is that the instructions from the BILT app are a little backwards compared to the printed instructions. One would have a board right side up and the other would have it right side down. Fine, as long as you stick to one set of directions. Everything lined up very nicely except for a couple corbels and most of the 2x2's on top. I would say that only 25% of the 2x2 holes lined up, but not sure if there is a way to improve that. Most of the lumber was surprisingly straight except for the 2x2s, especially the posts!