I purchased this Pergola as a Mother's Day gift. I had a unique size area where every Pergola was either too big or much too small. After reviewing the online plans, I determined with my basic construction knowledge and tools that I could modify the 10' X 12' Pergola slightly smaller to fit my area. Even without modifications, this Pergola was good quality and easy to install. I would definitely recommend this to other buyers.

We are very happy with this purchase except a couple small items. Instructions were very good. One thing I noticed is that the instructions from the BILT app are a little backwards compared to the printed instructions. One would have a board right side up and the other would have it right side down. Fine, as long as you stick to one set of directions. Everything lined up very nicely except for a couple corbels and most of the 2x2's on top. I would say that only 25% of the 2x2 holes lined up, but not sure if there is a way to improve that. Most of the lumber was surprisingly straight except for the 2x2s, especially the posts!

The package was delivered on the day promised. It was put in our driveway so we opened the boxes an carried the parts to the back yard, which was supper easy since the parts are light and sturdy. My 16 year old grandson did most of the work because I am limited on how much I can lift over my head. We did the assembly is less than a day and it looks great and really sets off our concrete patio. to

[This review was collected as part of a promotion.] overall it’s not bad , but i should have paid attention to the height . it’s a little shorter than i would like , but the price is great . some of wood was warped so a bunch of c clamps were needed.

The kit was delivered to our driveway earlier that expected. We like the quality of the product and attention to detail. We hired someone to put it together and he was impressed with the thorough instructions and accuracy. One of the braces split when being installed. I called for a replacement and had it in a short time. Very helpful and friendly customer service. Our friends are impressed at the quality and price. So are we!

This pergola is beautiful and assembly went well. The directions were complete and accurate but you need to look at them carefully for the details. It took me alone about 3 hours to assemble the two ends on the ground, and then 4 hours for 3 of us to complete including a couple breaks (it was very hot). We could have done it with two people and one step ladder but it was nice having a third person and 2 step ladders.

[This review was collected as part of a promotion.] I normally don’t write reviews but I just wanted to let other people know that this pergola went together great. It took about 4 hours for me and my brother to complete this pergola! Just buy it u will love it!!!!!!!

No wonder this is a best seller. Well made. The posts are solid even though they have cedar panels on the outside and lots of 2x2s inside to make they solid. But you have to use your own judgement in using the manual to fit your own needs. I put up the basic frame first and keep making sure the 4 posts are perfectly straight before the next step. Also, DON'T screw in the 4 braces early, as they suggested in the manual, until the very last step. Because as you take a step to make one post straight, the other posts shift. As careful as I was to make sure I do the braces last, I still had to redo all posts! To lift up the entire structure to secure the post footing with concrete screws is unrealistic because by then the pergola is already too heavy. It is like a table already. Why would you fasten down an 600 lb dining table?

The wood is very lightweight. There are short ends that bolt separately and could possibly sag. The stain on it is for aesthetics only. Therefore we stained it to help seal and preserve the wood even though cedar is naturally resistant. We wanted a reddish brown stain to match our trim. We also poured peers to raise the posts up to frame large living room window views to the backyard. Worked out great! Fairly easy build and we love the look.

Appearance is nice. The pre cut wood does not align, the holes are not drilled all the way and the directions are about as useless as I’ve ever seen on any item that needs to put together. Some of the wood is already splintering. I’ve had it for a week and a half