The package was delivered on the day promised. It was put in our driveway so we opened the boxes an carried the parts to the back yard, which was supper easy since the parts are light and sturdy. My 16 year old grandson did most of the work because I am limited on how much I can lift over my head. We did the assembly is less than a day and it looks great and really sets off our concrete patio. to

This pergola more than met our expectations. The only issue we had was that it was delivered earlier than the estimated delivery date and we were out of town but they left it where we wanted and in the end we’re glad to get it earlier than predicted.

I shopped a lot of pergola kits and feel this one was a very good value. Assembly took about 7 hours with myself and my wife. Using the Bilt app on a tablet is highly recommended, since it's much easier when you can zoom in and rotate to see how parts go together. No issues whatsoever with holes lining up. The one problem we faced was getting the two end assemblies upright and connected together with the side rails. It would have been far easier with three people - two to support the end assemblies while the third person installed the side rails on top. The instructions don't give any tips. We managed, but it wasn't pretty! I also question how, once fully assembled, it's possible with two people to mark where the plastic feet should sit, move the pergola to anchor the feet and then put the pergola back in place. The pergola weighs 400 pounds. Our patio is shaded from the prevailing winds by the house, so we'll take our chances and not anchor it.

The pergola is beautiful. The pergola arrived in four boxes. Nothing was damaged, no parts were missing. The setup instructions were easy to follow, Sine the pergola is made from cedar the individual parts are not overly heavy. My wife and I set this up in a day. We couldn’t be happier. I would recommend this to anyone looking for a pergola.

Overall I feel this was a great value. A well designed pergola at a reasonable price. Assembly was straight forward with clear directions. Did it by my self over a couple of Saturdays could have done it in a 1/3 of the time if I had a helper. Very satisfied with finished product.

I bought this over the 2019 Memorial day weekend which included free shipping as part of the special. It was delivered withing 10 business days, in long boxes. Boxes are heavy, need two strong people to lift. I was able to assemble the pergola within four hours. It really adds visual depth to my patio, ties the house in nicely to the yard and provides great shade. I will be adding a canvas piece to the side for additional UV protection but overall I would definitely recommend this product.

The wood is very lightweight. There are short ends that bolt separately and could possibly sag. The stain on it is for aesthetics only. Therefore we stained it to help seal and preserve the wood even though cedar is naturally resistant. We wanted a reddish brown stain to match our trim. We also poured peers to raise the posts up to frame large living room window views to the backyard. Worked out great! Fairly easy build and we love the look.

This pergola is beautiful and assembly went well. The directions were complete and accurate but you need to look at them carefully for the details. It took me alone about 3 hours to assemble the two ends on the ground, and then 4 hours for 3 of us to complete including a couple breaks (it was very hot). We could have done it with two people and one step ladder but it was nice having a third person and 2 step ladders.

We purchased the 10x14’ cedar stain pergola for our indoor retail area, inside our nursery/landscape supply business. And it’s perfect! I tell everyone who asks where to buy one! The shipping was included and no damage. The holes were predrilled with no issues. We printed the directions, which was easier to read. My husband put the sides together before he needed me to help (stood on ladder and held) a short while. He put it all together by himself on a Sunday afternoon. It’s beautiful and I’m still in awe! It’s perfect for our retail area and goes with our wood/outdoor theme.

Very nice-looking pergola! Assembly was a little tricky, but was accomplished in about six hours. There were a few aspects that we felt could have been better designed to make assembly easier and make the final product look cleaner/neater, but overall we were very happy with how wonderful it makes our patio look!