I recently purchased this and far exceeded all expectations. It arrived sooner than expected, was in perfect condition, and was assembled in one afternoon. Beautiful structure.

I bought the pergola after buying the gazebo. Both are set up on stone patios. We tried setting it up on the ground, but it does not work as well as placing it on stone or cement. We paid for delivery and installation. It was well worth it!

Quality of the lumber was good, delivery was made on time and installation was not impossible with the help of a couple of neighbors. It is good value for the money.

[This review was collected as part of a promotion.] I bought it a few weeks ago and got it over the weekend. Very easy to assemble, great quality and gives a very sophisticated view to my backyard. My Neiborgh is jealous lol

Received the original parts end of Mar, assembly tech came out (2 weeks later} and noted some damaged parts, company sent replacements, one of the replacement pieces was damaged, finally received all correct parts end of Apr. Assembly team (Go Configure) set a new date to assemble 3 weeks later (not 10 business days). Now, the day before the assembly date the company says they have to reschedule....Reading all the positive reviews I was really hoping for a similar experience. I'm in AZ so would have appreciated a heads up that the assembly wouldn't happen on time to not have to put it together in 100 degree weather. I'll update the actual product review if/when I can see it in person.

I bought this about 9 months ago and it’s held up great so far, no issues with it. It looks amazing in my back yard!

It was easy to assemble and is built very well. All the necessary parts were there and the BILT app was very helpful.

We love our 10x12 pergola. The price was right and my wife and I were able to assemble it from start to finish.

[This review was collected as part of a promotion.] Love to have. Made good. Good people and great company

I love this! It is made well. I had it put to get her for me and took no time at all when they got started.