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Customer reviews for Member’s Mark Hybrid Mattress for
Member’s Mark Hybrid Mattress
4.2 out of 5 stars
stars430 ratings228 reviews
  1. 5 stars69% (296)
  2. 4 stars10% (41)
  3. 3 stars7% (28)
  4. 2 stars4% (19)
  5. 1 star11% (46)

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Showing 111-120 of 228 reviews
Jan 22, 2024
Jaci L
5 out of 5 stars review

Verified Purchase

Great mattress!

We love this mattress! I was nervous about a 12” mattress in a box. We did let it expand for 2 days, no issues.

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May 3, 2024
Rhonda
1 out of 5 stars review

Verified Purchase

Member's Mark Hotel Mattress King size

Mattress is like sleeping on a bed of marshmallows. You can feel the springs. Was expecting some firmness. Not comfortable at all.

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reply from Member's Mark Team

We're sorry to learn the mattress is too soft for you, Rhonda. Luckily, all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime as part of the Member's Mark 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 if you need assistance.

Sep 1, 2023
Sarah
5 out of 5 stars review

Verified Purchase

Good mattress and easy delivery

The mattress puffed up immediately and didn’t have any bad smell. It is very comfortable and but not too soft

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Dec 8, 2023
Patty
5 out of 5 stars review

Verified Purchase

Sleep Great

Had this for a month. It is great. Sleep great, not too hard or too soft and helps with pressure points.

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Mar 24, 2024
Newt101
1 out of 5 stars review

Very soft, not medium firm

We bought this in the store without reading reviews beforehand. We will be echoing the other one star reviews by saying that the box says medium/firm but is in fact the thinnest and most ultra soft mattress.

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reply from Member's Mark Team

We are sorry you had issues with mattress. Please contact Member Support at (888) 301-0332 and we will do our best to assist you with this matter.

May 6, 2024
Paula
3 out of 5 stars review

Terrible Mattress

Terrible mattress! Do not buy! Is not firm. We've used it for 8 months & it's starting to squish out like a pancake. It has a chemical odor that has never gone away. I can sometimes feel little stabs like fiberglass. It's awful!

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reply from Member's Mark Team

We are sorry to hear you are having issues with the mattress, Paula. This mattress does not contain any fiberglass in the cover or the foam. Please contact Member Support at (888) 301-0332 and we will do our best to assist you with this matter.

Nov 23, 2024
Mary
5 out of 5 stars review

Wonderful medium mattress

I just replaced my 25 year old mattress with this hotel premium hybrid. I'm used to pillow top, and was concerned since I was ordering this without seeing it, but I am extremely pleased

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Dec 22, 2025
LAURA
3 out of 5 stars review

I purchased this mattress for myself in a king size. Best quality, super plush and has satyed in form. Decided to upgrade my childrens mattress, and it is so hard. No memory foam plush feel.

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Mar 17, 2025
shopper2000
1 out of 5 stars review

Doesn't last

Had this mattress for about 4 months now and I'm already looking for a replacement. I toss and turn all night and have horrible back pain now. This mattress offers zero support.

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Jun 20, 2025
J Alexander
5 out of 5 stars review

best quality and comfort for the money by far!!!!

I had went through three EXPENSIVE Mattresses before trying one of these, and finnaly am getting a great nights sleep! So very much worth the money and wish I had of done this several years ago. Just ordered another one on King size!

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