We purchased this in June. We had to wait to install once the concrete patio was completed. It took about 6 hours to install completely and we were completely impressed with the construction. All of the components necessary were included. It turned out to be much stronger than I expected. Originally I was going to build one from scratch but after pricing Cedar components and figuring out all of the hardware required we decided to order from you. So glad we did.

My husband and I absolutely love our new pergola!! It was an easy two person project as everything was labeled like a map for dummies. We liked the one our friends had and is the reason why we bought ours. Would definitely recommend this product to anyone!

I love the idea of this kit for the DIY’er. It’s like a huge Lincoln Log set. I haven’t ha stud opportunity to actually put it together yet. The transport company ruined a bunch of wood pieces and I’m waiting for the replacements to arrive. This company has excellent customer service and immediately addresses issues with a friendly and understanding representative. They are a model for other businesses. Although I wish my experience was much smoother, you can’t get upset when you are treated so kindly. Awesome!

Took wife and I around 9 hours to complete. Pay attention to the pilot holes for the corbels on the posts. Fairly smooth until one already split corbel came apart and had to be glued and finish nailed back together. The 14 top purlins were warped and don't fit together well. Had to redrill a lot of pilot holes as they didn't line up. Otherwise it looks good and much sturdier than our former metal unit.

I never leave reviews. And I'm the person that wondered why people say that. I assumed it's either because they may be trying to persuade someone either or way, who may be on the fence about buying a product. They are satisfied or dissatisfied. In this case, I am highly satisfied. The pergola is great. A few minor cracks in one of the 4 main corner posts, due to shipping I am assuming. I didn't call or complain, I didn't notice to I had put it up. It should be okay. I bought 2 months ago. It's been up a month now. Took about 7 hours over two days. I did alone. I had my wife to the corner post once I stood each side up. I attached all the separated parts together first in the garage. Then moved to the outside to set up. Went very smoothly. Please see attached photos.

Price is far less than others, but quality is not much less. Very happy with my purchase, using it as a decorative car port in an area too small for anything else. Did need to re-drill 3-4 holes in the top slats, but the rest fit together well. Recommend reading the instructions.

I finally bought this pergola and my husband and sons put it together and it looked beautiful.... for a while. I put a green metal roof on mine because it sits around trees. Still beautiful, but the woodpeckers LOVE this wood. I have holes everywhere even with a fake owl and a wind chime. Then one fall day, a tree branch came down and smashed one side. My husband says he can repair it. I had ceramic tile and lights under the top and loved its look. Hope it can be rehabbed. Good purchase if found on a deal. Woodpeckers will destroy it.

We've been looking for a backyard pergola for months and when we finally discovered Backyard Discovery, our searching was over. Not only is the quality great but the price is also! It came in two large boxes with all the parts well labeled. We'd recommend using the BILT app to walk through the assembly process with ease. We can't wait to enjoy our pergola for years to come.

The product itself seems to be a great product, but the included assembly through Go Configure leaves a lot to be desired. A piece was broken during transport, so I was left with a partially constructed pergola on my patio and the team on site said they had to report to their supervisor. The supervisor of the local company submitted the report and GoConfigure sends me an email saying their team had to "investigate" this which generally takes two business days, starting Friday over a Holiday weekend. When I called for more details I was told they could not give me any timeframe, because Go Configure is a separate company than Backyard Discovery (despite their name and number appearing on the cardboard boxes the pergola came in.) Backyard Discovery had previously been very helpful and so I chose to call them directly. They immediately noticed my order and prior registration and told me they would FedEx me the broken part and it would arrive in 2-4 days. Honestly I'm furious because if I had called the manufacturer the day we found it was broken I could have finished this myself and gotten to enjoy the pergola for at least half of my holiday weekend, rather than watching the pieces left in my lawn slowly kill my grass. Good product, great manufacturer service from Backyard Discovery, but terrible customer service from Go Configure.

We are 100% satisfied with purchasing this pergola from Backyard Discovery. The way it was packaged and delivered to our home was phenomenal. The directions were very detailed and super easy to understand. We look forward to enjoying our Pergola for many years to come. Now off to finding some furniture 😉