Hello, Cindy! We are so delighted to see your are having a 5-star experience with your new LG Front Control Dishwasher with QuadWash! We hate to be bias, but it's probably the best in its class! We appreciate you sharing the outstanding features it possesses, as it will help us to keep enhancing our products for the future! Should you ever need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy! ~Rita

Hi Keith, thank you for taking the time to post your review and making us aware of the issue your having in getting your repairs. Please reach out to us at @LGUSSupport on Facebook or Twitter so that we can further assist you. You can see our other contact options here: https://www.lg.com/us/support/contact. We look forward to the day your dishwasher is back in working condition! ^Chris

We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, so we would be pleased to investigate this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly