Loved everything about your products, until last week when the lunch box came undone (unstitched). Happy to send pictures if required. Kindly advise if the product has any type of guarantee. I would love to get a replacement.

Fun patterns, lots of pockets, great for school. Fits inside a standard backpack and it will fit the bentgo lunch box inside. The pouch on the side is large enough for a standard size reusable water bottle.

We love this bag. It’s the perfect size for the bento box and extras! Love the water bottle holder too we love the ability to add hook it to the book bag

We love the lunch bag! It’s easy for my son to zip and unzip by himself. It fits an ice pack, lunchbox, and snack box. My only improvement would be if the snack box and lunch box could fit side by side instead of top of each other.

Absolute love this new design. So much more room and this design is easier to clean. My only wish is for some plain color options (especially for the boy designs)

Love it! We have the older box style as well and I prefer this one. A little easier to open and its compartments are bigger which is great as my daughter has gotten older and needs more food. Still fits great in the bento lunchbox.

The bag has lots of room for a juice box and a few other items in addition to the bentgo kids lunch box. It's holding up well to a rambunctious five year old! This is a new product for us and we are happy with it so far.

Sturdy, well made, fits our waterbottle and our Bentgo boxes (we've been using these for 3+years already) plus a little bit extra for longer days. Plus my kids LOVE the patterns!

Love this bag! Large enough inside for the kid bentgo case, ice pack and water bottle and room to grow since there’s a water bottle pouch on the outside. Can carry it a multitude of ways. Sturdy and made in fun prints for kids.

The size, carry strap, and space print are all pros for this lunch box. It's a great lunch box overall. We probably prefer our Bentgo deluxe slightly, because the bento boxes get to sit flat when carried but we are happy with both lunch boxes.