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Customer reviews for Bentgo 2-Piece Kids Snap & Go Lunch Set: Leak-Proof Lunch Box & Deluxe Insulated Lunch Bag for
Bentgo 2-Piece Kids Snap & Go Lunch Set: Leak-Proof Lunch Box & Deluxe Insulated Lunch Bag
4.7 out of 5 stars
stars437 ratings435 reviews
  1. 5 stars80% (351)
  2. 4 stars12% (54)
  3. 3 stars4% (18)
  4. 2 stars2% (8)
  5. 1 star1% (6)
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Showing 371-380 of 435 reviews
Dec 17, 2022
Ayrahsadia
5 out of 5 stars review

Shark Bento lunch bag

I got this for my 4th grader perfect size ,no spills , happy kid ! Perfect ! Bag has 2 big zippers too 1 outside and 1 inside which are so usefull and the side mesh pocket is big enough to hold his juice ,even adjust a small danimal smoothie in it safely. Straps are very sturdy and easy to carry , design is vibrant and cute too. Have been using Bento Boxes and Bento lunch bags for so many years. Our whole family is a fan. Cant trust anyother brand other than this one. Amazing customer service too. They really care for their customers.

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Jun 28, 2022
Josh M
5 out of 5 stars review

Great Lunch bag and customer service

I received this for my 2 year old as a gift. Awesome lunchbag and she loves it. She called it her ‘fish bag’ and it was a big hit. It did start to have a small rip in the fabric and I was able to quickly reach customer service to solve the issue. A plus for customer service and I’d def buy from this company again!

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Feb 28, 2024
Jenn
5 out of 5 stars review

Durable, cute bag

We have two of these bags because my daughter couldn't decide which print she liked the best. The lunch boxes fit in great, along with ice packs. I like the exterior drink pouch and the different carrying options. I did take the shoulder straps off for my daughter because the lunchbox fits inside her bookbag, but it would be very useful if she had to carry it separately.

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Mar 13, 2023
Katielegue11
5 out of 5 stars review

Great Customer Service!

I bought this lunch bag with the matching lunch box for my son's 4th birthday as he is SO excited to start school this year. The parcel was successfully delivered to our porch; unfortunately when my husband and I got home from work it was nowhere to be found. I called customer service with little hope that they would be able to help with our lost/stolen package. With no hesitation, Michael told me he would make an exception and send another lunch bag to me for no extra fees. I was beyond appreciative and thankful. This was my first time ordering from Bentgo.com and it will not be my last. Not only are the quality of their products one of the best, but their customer service over-exceeded my expectations. Thank you Bentgo for turning a discouraging situation into a positive experience. My son absolutely loves his set and is all ready for kindergarten :)

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Jul 19, 2023
Toi007
5 out of 5 stars review

Convenient and Kid Friendly

I've had this Bentgo Lunch Bag for about a year and it's a favorite in my household! My daughter absolutely loves the Fairy design and the bright colors and how super easy it is to open! We are fans of the Bentgo lunch bags and plan to add more to our Collection!

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Jan 12, 2024
PCALLICOTT
5 out of 5 stars review

Pretty in pink!

I purchased the entire rainbow and butterflies matching set for my daughter. She loves pink and mama loved that this set, while pink, included a variety of colors mixed in so that it still compliments her many school looks. The lunch bag is great! I love how it can easily attach to the back pack so kiddos can keep their hands free and I love that it’s large enough to fit more than just the bento box. I add yogurt/pudding/fruit cups, capri drinks, chip in baggies, etc in addition to the bento box to keep my kid satisfied all day when away from home. it’s held up well since the first day of school (used daily) which points to it’s great quality. Definitely recommend.

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Aug 17, 2023
Mumof3
5 out of 5 stars review

SIMPLY THE BEST!!!

My son loves his new lunch bag!!! Zipper opens smoothly and easily for little kids. Lightweight and spacious that fits our Bentgo lunch boxes. Love the pocket for drinks and the functional carrying straps!! The prints are absolutely adorable! The BEST!!!

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Aug 30, 2022
Ginger_B
4 out of 5 stars review

Customer Service is amazing!

Very nice quality lunch bag with plenty of room for the lunch box, ice pack, and extras. My Kindergartner can have a drink in the classroom during the day, so the drink compartment on the side is especially handy. I wish it was machine washable, but spot cleaning it is. Hopefully the pattern will hide major dirt/spots. I ordered 2 and the zipper of one gets stuck frequently, which caused the fabric to rip. Customer service was great and offered to send me a replacement bag in about a week.

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Oct 14, 2022
Peej
5 out of 5 stars review

No Leakage

I purchased two lunchboxes for my grandchildren, and we all love them. We were especially pleased that the no leakage guarantee is valid. The children commented that the cookies remained crisp because the juice from their fruit did not leak. Thank you, Bentgo!

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Aug 4, 2025
carolds79
3 out of 5 stars review

Leaked

Cute, but not leak-proof. I put water in mine to test the seal, and it ended up leaking.

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reply from Customer Service

Hi Carolds79, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Snap & Go Lunch Box leaking. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support