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Customer reviews for Backyard Discovery Arcadia Cedar Gazebo with PowerPort, Choose Size for
Backyard Discovery Arcadia Cedar Gazebo with PowerPort, Choose Size
4.9 out of 5 stars
stars551 ratings551 reviews
  1. 5 stars91% (502)
  2. 4 stars7% (37)
  3. 3 stars1% (7)
  4. 2 stars0% (1)
  5. 1 star1% (4)

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Showing 81-90 of 551 reviews
Jul 29, 2022
B Hutchens
5 out of 5 stars review

Verified Purchase

Saxony Grill Gazebo

Very pleased with the quality and look of the product.

Review from backyarddiscovery.com
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May 30, 2022
Janet M
5 out of 5 stars review

Verified Purchase

Awesome addition to patio

very nice addition to backyard - all parts were labeled great!

Review from backyarddiscovery.com
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May 1, 2024
Cedar
5 out of 5 stars review

Happy with purchase and installation

Purchased online. Delivered to the driveway in about 1 week. Good packaging, although 1 board had a split that we glued before installing. Very good quality. 2 carpenters spent 8 hours installing and anchoring. Took additional time as out concrete patio is sloped.

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reply from BYDSales

If you ever need any replacement parts, please contact us at 1800-856-4445 and we can get them sent out to you. Otherwise, thank you for the review and we hope you enjoy your new summer attraction.

Aug 26, 2023
HK
1 out of 5 stars review

Avoid if you have Deck

The Product seems to be of quality from the look of it. But my issue was with Delivery and Installation and the BYD Customer Service 1. Delivery guys lay this over my garage eyberow roof and damaging the lip 2.Installers came and inspected and said that this product dont have necessary fasteners to fasten it to deck and they cannot guarantee they can install over the joist and no guarantee that it can withstand hurricane. Meaning this is completely useless for me 3. The Sams and BYD customer service did not handle the damage claim efficiently , they kept bouncing me back and forth. Will update once I have positive outcome 4. BYD customer initiated a return and I am waiting over week without any response the carrier

Helpful?47K90N73QT9T15043256282
reply from BYDSales

Contact a BYD Customer Service Supervisor so we can find out what the delay in picking up your product is. 800-856-4445 8a-6p CT seven days a week.

Apr 13, 2026
Jonathan
5 out of 5 stars review

overall, a very solid gazebo

looks sharp and easy to put together.

Review from backyarddiscovery.com
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Apr 1, 2026
Robin
5 out of 5 stars review

Arcadia

Loving my product in the country

Review from backyarddiscovery.com
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Jan 6, 2026
SP57
5 out of 5 stars review

Great Product

Very high quality material. Directions very clear and fairly easy to assemble. The pre drilled post made the assembly move faster than expected.

Review from backyarddiscovery.com
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Jun 28, 2025
Sanders
5 out of 5 stars review

Love the features--shelves, charging station!

We bought this for our short term rental backyard and couldn’t be happier! It takes a little time but parts and assembly went smooth. It looks beautiful and quality is great.

Review from backyarddiscovery.com
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Aug 18, 2025
E. Slaughter
4 out of 5 stars review

Good instructions with two bad steps

When flipping over the roof note that one of the cross beams, it may break, I would suggest putting all the mid beams on right side up versus upside down to prevent this.

Review from BILT
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Jun 4, 2025
DMac53
4 out of 5 stars review

Grill Gazebo Challenge

Gazebo is well made but the packaging is circumvent since parts were stuffed inside the gazebo legs. Unfortunately we didn't discover this until it was nearly completely assembled.

Review from BILT
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