Very pleased with the quality and look of the product.

very nice addition to backyard - all parts were labeled great!

Purchased online. Delivered to the driveway in about 1 week. Good packaging, although 1 board had a split that we glued before installing. Very good quality. 2 carpenters spent 8 hours installing and anchoring. Took additional time as out concrete patio is sloped.

The Product seems to be of quality from the look of it. But my issue was with Delivery and Installation and the BYD Customer Service 1. Delivery guys lay this over my garage eyberow roof and damaging the lip 2.Installers came and inspected and said that this product dont have necessary fasteners to fasten it to deck and they cannot guarantee they can install over the joist and no guarantee that it can withstand hurricane. Meaning this is completely useless for me 3. The Sams and BYD customer service did not handle the damage claim efficiently , they kept bouncing me back and forth. Will update once I have positive outcome 4. BYD customer initiated a return and I am waiting over week without any response the carrier

looks sharp and easy to put together.

Loving my product in the country

Very high quality material. Directions very clear and fairly easy to assemble. The pre drilled post made the assembly move faster than expected.

We bought this for our short term rental backyard and couldn’t be happier! It takes a little time but parts and assembly went smooth. It looks beautiful and quality is great.

When flipping over the roof note that one of the cross beams, it may break, I would suggest putting all the mid beams on right side up versus upside down to prevent this.

Gazebo is well made but the packaging is circumvent since parts were stuffed inside the gazebo legs. Unfortunately we didn't discover this until it was nearly completely assembled.