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Customer reviews for Backyard Discovery Arcadia Cedar Gazebo with PowerPort, Choose Size for
Backyard Discovery Arcadia Cedar Gazebo with PowerPort, Choose Size
4.9 out of 5 stars
stars551 ratings551 reviews
  1. 5 stars91% (502)
  2. 4 stars7% (37)
  3. 3 stars1% (7)
  4. 2 stars0% (1)
  5. 1 star1% (4)

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Showing 221-230 of 551 reviews
Jan 25, 2025
SeattleMom
3 out of 5 stars review

Solid and gorgeous - Took professionals 4 days to build

The assembly company offered on the website does not have any PNW crews so I had to hire my own. I had 4 guys on the first day and 2 guys for an additional 3 days, working full 8-9 hour days. They were carpenters who did excellent work, it just took a really long time. The finished carport looks outstanding.

Review from BILT
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Aug 3, 2024
FarmSchool
5 out of 5 stars review

20x20 Kingsport - great!!

I bought this to put on our farm for small community activities and it’s great! It did take a WHILE to assemble. The instructions thought it would take 3 people about 6 hours to assemble - that was wildly wrong. We had four people (2 strong people, an engineer, and an architect) and it took us 2.5 days (about 16-20 hours). It was simple to follow the instructions and all of the pieces and hardware were well labeled. The app instructions were much more clear than the printed booklet. It looks excellent, we love it, and I already want another!

Review from backyarddiscovery.com
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Mar 20, 2023
Bridgehouse
5 out of 5 stars review

Beautiful and practical!

Got this Gazebo last summer because I got tired of melting my vinyl siding. I'm now able to grill in all weather types. The electrical features allow for music and television on the outside deck and the shelving is perfect for the margarita maker. I had no problems building this by myself and only needed assistance placing the roof on top of the structure. Love it!

Review from backyarddiscovery.com
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Nov 29, 2023
Carl25
5 out of 5 stars review

Great addition to any patio

[This review was collected as part of a promotion.] We bought this in June while we were having our backyard renovated. The instructions were easy to read and all of the pieces were clearly marked. I love that it has the option for seating on both sides. Our pellet grill and blackstone both fit under it with room to spare. I highly recommend!

Review from backyarddiscovery.com
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Aug 14, 2024
DMOE
3 out of 5 stars review

Love the product but assembly was a nightmare!

I paid for assembly with my purchase thru Sam's Club. They use a company called Out of the Box Installation and that was the beginning of my nightmare. Twice, their tech did not show up for the appointment because he said they sent him to another "job" instead. The tech finally came out after a whole bunch of back & forth with me and Out of the Box. It was so much trouble that I don't have the time to list here. Bottom line - the Arcadia 9.5x12 gazebo looks great once up. I do wish it had a drip edge or gutter for the rain. If you pay for assembly thru Sam's, please ask for a different company to assemble. The reviews for Out of the Box Assembly are terrible & you better believe every single word!! If I could give them a thousand negative stars, I would. I wouldn't even want them to tie my shoe! Sam's Club & Backyard Discovery needs to stop using them immediately!!!

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reply from BYDSales

We are terribly sorry to hear this about your experience with our partnered team. If you have any concerns or questions, please contact our team directly at 800.856.4445 so we can get this information to the correct person.

Nov 29, 2024
Jennifer445
5 out of 5 stars review

Love it!!

We absolutely love our new gazebo! From the moment it arrived, we were impressed by the exceptional quality of the materials—everything feels super solid and well-made. My husband and I assembled it ourselves over a few days, and the instructions were clear, making the process straightforward. It’s a beautiful addition to our space, and we couldn’t be happier with the result!

Review from backyarddiscovery.com
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Feb 24, 2022
EmN82
5 out of 5 stars review

Exceeded Expectations

I wasn't sure if it would be too big for our relatively small yard, but it has changed the whole look of our backyard. We used to have the grill pressed up against the house, but we actually moved it out into the middle of the patio with the gazebo over it, hung some lights, and have the table a bit further out... and it looks like the back of a restaurant now. I thought it was neat but I actually really didn't expect it to so dramatically change the look of our yard. People comment on it every time they come over.

Review from backyarddiscovery.com
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Nov 6, 2023
Anonymous
5 out of 5 stars review

Met our expectations and needs

[This review was collected as part of a promotion.] We wanted a lean-to style gazebo to protect our cob oven and have extra room for other outdoor cooking. After pricing out materials to build one from scratch, we found it would have cost close to what we'd spend on the Saxony XL, not to mention take us longer to build without a kit, so we decided to go with this one from Backyard Discovery. We're really happy with the results. We did find out the hard way that it's best to actually follow the instructions to a T rather than assume things and "freelance," so we had to undo things a couple of times and read the instructions more carefully, but all worked out in the end. My husband and I were able to build the gazebo, including lifting the roof into place, without additional help. One roof panel was missing -- which we didn't discover until we actually opened that box when we were ready to put the panels on -- but the missing piece was shipped out to us at no cost and arrived within a few days. The only downside was that the single sheet of metal roofing wasn't braced or padded in the box, and it arrived bent. But we used it as it was, and you can't really see the bend. Overall, we're really happy with the gazebo and the customer service.

Review from backyarddiscovery.com
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May 25, 2022
ArielB57
5 out of 5 stars review

Beautiful and versatile!

Purchased this a little over a month ago to create a backyard poolside bar. Quick delivery, easy assembly, beautiful finished product! We did add the horizontal cedar slats across the back to define the space and have a place to hang items to give the space character. Love!

Review from backyarddiscovery.com
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Sep 26, 2024
Mike at farm
5 out of 5 stars review

Just follow the steps

This 20x20 carport kit arrived in 11 boxes. When we opened them, there was hundreds of boards and several hundred bolts, nuts, screws, washers and brackets. This could all be intimidating! But, my wife (age 71) and I (age 75), sorted out the lumber and applied an outdoor stain to all of the pieces. We also sorted out the hardware. Luckily, my 75th birthday party coincided with the need to erect the nine vertical posts, so we had help. You really do need extra people for this step. After that, it was all on my wife and I. Took us about three days to finish, working short days because of the heat. A few things to note: Every drilled hole was exactly in the right place. However, on some occasions, boards had to be flopped to align the holes, otherwise you'd think the holes were drilled in the wrong spots. Try not to leave the untreated boards out in the blazing sun. They will twist. Be careful on opening the bags of hardware to keep all of the pieces in their bags, and to be able to read the numbers on the ripped-open bags. You cannot spend too much time squaring the roof. We must have measured it 20-25 times as we went along, before putting up the metal panels, as each time we worked on plumbing the posts and installing the rafters required a slight adjustment. As it was, we were 1/4 inch off, and that 1/4 inch did show up when we put on the metal panels. We installed this carport onto a concrete barn floor laid about 100 years ago. They made concrete tough in those days. Several of the screws we drilled into the concrete snapped off just as they were getting tight. (This also happened with concrete screws we bought at Home Depot, so not necessarily the result of low quality screws by the company.) While the instructions say not to get on the roof, unless you have long, long arms, you do have to either sit on the roof beams or lean way over to screw in the metal roofing panels. But I never felt any weakness from the structure when doing so. Oh, I was lucky and had a dental procedure this summer which has limited my eating. Consequently, I lost about 20 pounds. You need to be lean to fit through the holes between rafters in order screw in the panels from above. By following the instructions (and reading ahead a few pages) this project was very do-able for us. It turned out so beautiful that even our neighbor, who is a building contractor and perfectionist, has complimented us. It does the job of keeping our car and other vehicles dry and is a wonderful addition. We would recommend this carport.

Review from backyarddiscovery.com
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