Hi Dave, Thank you for your review regarding our Delta Faucet Delta Berkley® Single Handle Pull-Down Kitchen Faucet With MagnaTite And Soap Dispenser (Recertified) In Spotshield Stainless MODEL#: 19932Z-SPSD-DST-R. I am sorry to hear that the unit is not what you expected, but I will be more than happy to help! Quality is very important to us and our products undergo rigorous testing to ensure high-quality performance. We also have a Lifetime Limited Warranty on all parts and finish. Your feedback is important to us, as it helps us refine our products and services. Feel free to contact us directly, so we can further assist you with this matter. Best Regards, Themar Digital Communications Specialist

Hi, We thank you for taking the time out to provide feedback on the Delta kitchen faucet. We''re happy that you're pleased with the faucet and we apologize for any difficulty with shutting the water off. I've reached out to you via email. Please refer to my email for assistance. Best regards, Brandis

Hi, We're happy that you're enjoying your Delta faucet so far. Thanks so much for the feedback! Best regards, Brandis

Hi, We thank you for reviewing the Delta faucet. We apologize for any difficulty with getting temperature. There is a linear relationship between handle movement and temperature output. Everything is compressed because the handle will be moving across a small arc of travel. The lower the volume of water, the greater the change in temperature you'll see when moving the handle by a certain amount. We recommend to dial in your preferred temperature output while the faucet is running at full flow (as that’s when the handle has the widest arc of travel and, therefore, a less compressed temperature to handle movement ratio). Once the temperature is dialed in, you can push the handle straight up towards the “off” position to lower the flow (if desired) and maintain the dialed-in temperature that you are looking for. I hope this is helpful. Best regards, Brandis

Hi Samo, Thank you for taking the time to leave your review! I am glad that you are satisfied with the Delta Faucet model 19932Z-SPSD-DST-R. Thank you for your feedback and for being a loyal Delta Faucet customer! Best Regards, Bryan Digital Communications Specialist

Hello, I'm sorry that your Delta kitchen faucet is dripping. Please allow us to help you resolve this issue. I've reached out to you via email. Please refer to my email for assistance. Best regards, Brandis

Hello romi66! Thank you for taking the time to leave us your thoughts. I am glad to hear that this product did meet your expectations. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. We hope to better serve you in the future. Best Regards, Kayla

Hello, Thank you for contacting us at Delta Faucet. We are very happy to hear you are so satisfied with your Delta product! Your feedback is greatly appreciated! Please feel free to contact us back if any assistance is needed. Best Regards, Tim

Hi jace, Thank you for taking the time to leave your review! I am glad that you are satisfied with the Delta Faucet model 19932Z-SPSD-DST-R. Thank you for your feedback and for being a loyal Delta Faucet customer! Best Regards, Bryan Digital Communications Specialist