I bought this item in the summer of 22’ and absolutely love it! The building materials are done right and my family loves the new look it brings to our house! My youngest even help me put it together due to the simple and easy to follow directions! Superb product with great customer service.

I wasn't sure if it would be too big for our relatively small yard, but it has changed the whole look of our backyard. We used to have the grill pressed up against the house, but we actually moved it out into the middle of the patio with the gazebo over it, hung some lights, and have the table a bit further out... and it looks like the back of a restaurant now. I thought it was neat but I actually really didn't expect it to so dramatically change the look of our yard. People comment on it every time they come over.

The gazebo was very well packaged. Everything was there, no missing parts. They even provide screw tips for you. Took me, by myself about 8 hours start to finish on two separate days. Assembling the roof frame, then adding the roof tiles was the way to go. Very heavy. Very well made product. Instructions easy. The bilt app was a huge help. Really great gazebo. Looking forward to grilling underneath it soon. Just need to add some thompsons water seal.

[This review was collected as part of a promotion.] This covered patio was absolutely amazing! It was very easy to put together, took a few days but it was well worth it! Instructions were so easy to follow! This is everything we could have asked for!

Extremely impressed with this product and the company. I was leery about buying a kit, but this thing was impressive. Instructions were actually clear, parts and hardware very clearly labeled, extra hardware was provided (I double checked to make sure 😅), appropriate bits that were needed were provided and the Bilt 3-D app was helpful in some spots too. Pay attention to the instructions and you’ll have no issues. Highly recommend this product or anything from Backyard Discovery! Officially a customer for life at this point!

I love the Bilt app with 3D CAD diagrams, etc and the voice guidance. Overall, the build was exactly as explained except the roof metal sheet layout. Apparently I was suppose to leave about a 1/2" or 3/8" gap along the starting edge. Flush on the front edge yes...but you need to slide the first sheet over a tad so that it will not come up short on the last sheet. It wasn't so far off that the trim didnt cover the gap. But it would save a lot of headaches if the instructions would just say that upfront.

[This review was collected as part of a promotion.] This fits perfectly on the side of our house. The installers did a great and efficient job. I would give it 5 stars but a couple of the boards don’t line up perfectly preventing the screws from sitting flush. I hope that doesn’t lead to issues down the road. For now, we are very happy with this purchase!!!

I would recommend this gazebo. All was well labeled and instructions were very clear. However, I mounted the roof panel after the frame was up and secured. If would have been too heavy for my wife and I to lift. We are seniors and it work out better that way for us

Purchased one day and sorted one day, completed assembly the next, grilled the next. My neighbors were astounded. Incredibly simple and thoughtful instructions. Well laid out. Well labled, and thoughtfully designed. Every step, every part obviously well engineered. Was a pleasure to assemble.

I paid for assembly with my purchase thru Sam's Club. They use a company called Out of the Box Installation and that was the beginning of my nightmare. Twice, their tech did not show up for the appointment because he said they sent him to another "job" instead. The tech finally came out after a whole bunch of back & forth with me and Out of the Box. It was so much trouble that I don't have the time to list here. Bottom line - the Arcadia 9.5x12 gazebo looks great once up. I do wish it had a drip edge or gutter for the rain. If you pay for assembly thru Sam's, please ask for a different company to assemble. The reviews for Out of the Box Assembly are terrible & you better believe every single word!! If I could give them a thousand negative stars, I would. I wouldn't even want them to tie my shoe! Sam's Club & Backyard Discovery needs to stop using them immediately!!!