Please do not order this product for delivery, especially for shipping. I was given a delivery date of Thursday, 4/30. I waited all day and called for support after 6 pm. what a joke, they. sure took my $ fast. I've never been this disappointed before, and I'm 55. "Oh, I'm sorry, Mr Lambert, this is a large order delivery, no tracking info, shows out for delivery, phone agent says in a processing facility, this is ridiculous, they'll probably drop it tomorrow in the rain, I've been waiting almost a month. just beware to buyer.

This gazebo is very strong and easy to build. My husband and cousin built this over the course of two days. The instructions were easy to read and understand but they could use some extra stamping on the pieces for which way is up. They did struggle with the trusses but eventually figured it out. Overall a wonderful gazebo and we couldn’t be more happy with it.

To complete my family's backyard transformation, we wanted to include a gazebo over our hot tub. After researching many different gazebo kits, we decided to team up with Backyard Discovery. We live in Northeast Ohio and get variety of weather. We were sold on this gazebo as it is PRO-TECT certified to withstand winds up to 100 MPH and 3,500 pounds of snow! Additionally, it came with a 5-year warranty and a power port so we could plug in our decorative lighting and eventually a small outdoor T.V. The Gazebo arrive quickly and well packaged. Assembly took us about 2 days, and we had 3 adults working on the project. The parts were well labeled, and the instructions were amazing!! Backyard Discovery not only provides normal paper instructions but, they utilize the BILT App which gives you 3D instructions as well as reads them aloud. The App also gives tips, tricks, and cautions during assembly. This was my first time using the BILT App and I am impressed. The assembled gazebo is very sturdy and is simply beautiful. Thank you, Back Yard Discovery, for providing the perfect final addition to complete our backyard paradise!!

I bought this because living in the Pacific Northwest it rains (a lot!) and I wanted an outdoor kitchen that wasn’t weather dependent. I’m really happy with how this turned out! The instructions were easy to follow and I put this together by myself in a weekend. The hardware was all good quality and there were plenty of extras, even though I didn’t need any, and I love that is made from real cedar. It seems durable and I think it’ll last me a long time! And it saved me thousands over my first plan of building my own shelter from cedar. This was a much better decision.

I bought a month ago. Spent three days putting the sealant and stain on every square inch of cedar wood. Had two guys put together with me assisting on lifting sections. Took about 20 hrs to put completely up. Went together great and looks awesome and very solid. Only thing I did was buy my own concrete bolts. I used 1/2 bolts . It never going anywhere.

Overall this was an ok install. Much easier to do than if I would have bought all the materials and built it myself. The steps were clear, BUT there were occasions where I did some things incorrectly that I then needed to redo. My list of things I would call out for someone else putting this together: 1. The instructions are written with the front being the taller end. In my case I wanted to have the front be the shorter end. With smaller things, pivoting the item works well, but something of this size and weight I needed to build right to left and reverse terms like "FRONT" and "BACK" 2. When putting the rafters in, some pieces have angled ends and needed to go in a certain direction to fit. 3. There are extra screws, bolts, nuts, etc.. in case you mess something up. 4. If you're anchoring into concrete, a hammer drill is your friend. 5. If you're placing it next to something, account for space to use a drill. It was tight at times to fit a drill in and to access the back of the roof for the edging where we placed it. 6. It comes in a lot of boxes that are heavy, especially the roofing. It took me and one other person about 4 half days to build, and 15 minutes or so at night organizing what bolts we would need for the next day so we could move quicker.

This gazebo was the perfect size for our patio area. The quality is outstanding and the construction of it was not difficult but just time consuming. I completed it myself except for the front and back beams attachments. Added outdoor string lights and it's a perfect place to sit and relax.

This kit was excellent. Extra fasteners in case you lost one on the ground while building was a plus. Super easy installation booklet. The app was clunky and too time consuming to use. Love the protection for my car and we will use it for outdoor gatherings as well. I will paint it to match the rest of my house posts soon.

We absolutely love our 14x12 Arcadia gazebo. My husband and I set this up by ourselves. The instructions were impeccable. Although, you do need to have advanced DIY skills in order to tackle we took our time and were able to do it. Every detail was perfectly outlined. The kit itself was extremely high quality. The end product is beautiful and sturdy. We couldn't be happier with it!

Purchased this on sale for $900 off the gazebo. Purchased with the assembly. Gazebo arrived, however no contact from the assembler. Spent several hours on the phone with Sam's Club trying to find an assembler. After no success even after they supposedly reached out to vendor we requested a refund for assembly of $1220. We were told we would get it in 5 - 7 business days. Followed up after 8 business days and no refund. Sam's Club says the discount was on the installation and only wanted to offer $300 back. The item is fine but Sam's Club and Vendor will rip you off on the assembly. Find somewhere to get it.