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Customer reviews for Zion Fabric Storage Sectional with Pullout Bed for
Zion Fabric Storage Sectional with Pullout Bed
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4 out of 5 stars
stars
44 ratings32 reviews
  1. 5 stars61% (27)
  2. 4 stars11% (5)
  3. 3 stars7% (3)
  4. 2 stars7% (3)
  5. 1 star14% (6)

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Showing 31-32 of 32 reviews
Jul 13, 2023
Idk123
1 out of 5 stars review

Nice couch bad delivery

they delivered it 3 hours earlier than my scheduled appointment while I was asleep and I’m missing the entire left side of my sectional. I only have the ottoman and middle sectional ,other than that the couch is comfortable but I am beyond annoyed for the amount of money I spent and time it took for them to ship it incorrectly

Helpful?3WY7OVT90E9V15024021263
reply from Abbyson Living

We apologize for any inconvenience you experienced. Please contact our dedicated customer experience team at (888) 406-0838 so we can address your concerns personally. We value your feedback and aim to provide a satisfactory resolution. - The Abbyson Team

Dec 21, 2023
Dissatisfied Member
1 out of 5 stars review

Missing couch

I ordered my couch on November 10th, and it was supposed to be delivered by December 1st. It is now December 21st, and there is still no couch. I have called several times between now and then and was told they couldn't order a replacement until after December 18th. Called after December 18th and was told the couch is now out of stock, so they can't replace the couch. I see another member is having the same problem. Seems to me like a scam at this point. Still no resolution to the problem.

Helpful?3WY7OVT90E9V15024021263
reply from Abbyson Living

Hi There, We're deeply sorry to hear about the issues you've experienced with the delivery of your Zion Stain-Resistant Sectional. It's completely unacceptable for you to have been waiting this long without clear communication or a resolution. We understand your frustration, especially after being informed of the stock issue after such a delay. This is not the experience we want any Member to have. Please contact us directly at (888) 406-0838 so we can prioritize your case and work towards a satisfactory resolution. Your trust is important to us, and we're committed to earning it back. - The Abbyson Team