Very firm. Love how you can customize it to your comfort. We always use the pullout to cuddle. Love the storage for the blankets.

I love all the neat little features of this couch. The couch is very sturdy and comfortable. I like the color options for this set. I like the pullout bed part and cup holder.

This sectional is so so versatile. From the pullout bed, cup holders, storage, and expandable headrests, you are really getting a great deal for the price. The fabric is soft and there are good options in colors.

Pretty interesting set up especially when you are having guests over. The only thing is the end piece with the storage seems a bit weak if someone larger than me was to sit in it.

Love the color and comfort of this sectional! The adjustable headrests, usb port and pullout bed make this very versatile. Great for a family room

Very comfy. The cushions are firm yet soft. So much so that you wouldn't even know this had a pullout bed underneath! Love this couch!

Love this couch! You can't beat the storage ottoman, pull out bed, and adjustable headrest features. Very comfortable and great color!

The retractable cup holder option is cool. I like the built in storage options. The cushions do not feel very comfy.

I love this couch! This couch has the softest fabric ever. I also love that it has a USB port! This would be the perfect couch to host people.

This sectional has it all. A comfortable and wonderful sectional. The USB port is easy to use.