Our spa was delivered on time and well packaged. The setup was easy and once installed by a professional electrician, we have been really enjoying this spa. For the price, this is a high end spa with a lot of functionality. I highly recommend this model.

We bought this hot tub after deciding we just were not willing to fork out $25K for the previous "big name" hot tub that we had for over 10 years at our former house. I have to say that I'm impressed with the value that Everlast/Strong offers at this price point. The two pumps, jets and air blower were a bit weaker than expected but still provided therapy. There isn't a dedicated circulation pump but one of the mains can be programmed on how long it runs per day to avoid unnecessary energy. The BT speakers were unexpectedly nice. The only issue I will mention that is underwhelming is the insulation. I had to open the front cover to install power and to my amazement the insulation "barrier" is just a thick piece of styrofoam tucked into each spa shell panel. I get you don't get filled foam at this price point but I would have at least seen a sheet of thick foam insulation with a radiant barrier to at least trap the heat in the hot tub. I'm hoping this is is something that I can tweak with spray foam insulation, rockwool or one of the other recommended insulation materials for spas. I also wanted to mention our delivery was very long and delayed but we encountered no leaks and the delivery crew was one of the best customer service experiences we've ever encountered. The kind folks at Strong immediately answered the phone when I called in about what the replacement model of the water filter is. I am keeping 2 extra filters on-hand so that I can rotate them through cleaning every 2-3 weeks. The Everlast Indulgence takes a single cartridge filter from Pleatco PRB50-IN, Unicel C-4950 or equivalent for those looking.

Ordered late summer, trucking company said they could not get large truck down or road and driveway. Sam's club joplin refused to take delivery there. Had it delivered to a town business with loading docks. Picked up there with a trailer.hot tub installed fine, no problems, good hot tub, (was missing small extras ) the manufacturer stronghold refused to accept warranty registration because not delivered to purchasing address. And club after many conversations admitted it is wrong and would be corrected. Never done disappointed in Sam's club and do not trust strongspas. Probably has wrong filter in spa and stronghold will not respond with part number or dimensions.

Great spa the cover sure melted under average temperatures totally trashed. Looks like it just barbecued will have to spend 500 to 600 to replace it. Kind of sad being it’s only 2 1/2 to 3 years old. Otherwise a good unit.

Had to spa for about 6 months. Very happy. I would give 5 stars if not for a few flaws. I had the spa delivered to my house and installed it myself. Not difficult to get from driveway to rear of house with the right equipment. A side panel must be removed to make electrical connections. The screws stripped the first time I removed them. I replace them and solved that problem. Still, a lot of effort to remove that same panel to drain the tub. If you are a capable DIYer this tub is an excellent value. If not for the effort required to access the electrical and plumbing, I would give 5 stars.

Shipped on time. The delivery guys were great. No problems! Enjoying my hot tub

Kids have enjoyed it a lot! Spa has maintained constant temperature. Highly recommended!

Very big will need help

I do not recommend this product. There are issues with proper and timely delivery. The are problems getting refunded as well. Buy at your own risk.