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Backyard Discovery Barrington Cedar Gazebo with Powerport, Choose Size

I noticed on the Bilt app the final step was a ceiling fan / light bracket. it was not included with the kit and also was not mentioned in the owner's manual that has to step by step directions.

Missing piece

BILT

Purchased through Sam's Club online, very easy ordering,  arrived earlier than expected,  professional delivery,  all pieces neatly packed, quality pieces,  easy to follow directions,  everything lined up!

Gazebo review

backyarddiscovery.com

[This review was collected as part of a promotion.] Overall the gazebo itself is great the material is solid, just wish they labeled the hardware and parts better for instillation. So far it’s held up with strong winds

Great material bad labeling on parts and hardware

[This review was collected as part of a promotion.] This is a perfect size Gazebo. The shelter space underneath could fit a car! We want to decorate area for get together or wedding scene.

Heavy Duty

We bought this to give our patio some shade and protection from the rain. It looks great! Makes the patio another great gathering place. We added lights to it for ambience.

Love my gazebo!

We love our gazebo! It is the perfect size we needed. We also recommend installation by them taking a few hours to be up and use that same night. We get a lot of compliments from guests.

Awesome!

[This review was collected as part of a promotion.] Has been a very profitable item -   We use it all the time - well built and easy to put together.   Very good quality materials

well buillt and very functional

[This review was collected as part of a promotion.] This is so big and nice for some needed shade of any kind :)

[This review was collected as part of a promotion.] Exactly what we were looking for. Took 2 of us 20 hours to build over 2 days.

Love it

[This review was collected as part of a promotion.] Very ordinary looking gazebo though appears sturdy and functional.

nice gazebo

The gazebo itself is beautiful but I purchased it June 23rd and paid $4238.94 which included assembly and taxes. Huge boxes were placed on the curb where my trash is normally picked up. Friends and I had to put the boxes in my yard because it took 3 attempts to actually get an assembly team to show up. Two times assembly had been assigned and both times I was called the night before after regular business hours to cancel. I took off work to be home and there was no way to get those hours/money back. Third “team” shows up hours apart from one another. The main assembler (Jamal) basically attempted to do everything himself. It was hot so my hat went off to him. I bought lunch, provided Gatorade’s and bottled water. His helper showed up a couple hours after him and barely did anything. So when it started to get dark he asked if they could come at 730 to finish and miss the heat. They were supposed to assemble it that Thursday July 13th. I agreed that would be ok because I had outdoor furniture being delivered at 930 and needed it completed. I woke up at 0622 to banging outside. Upon going outside I saw both assemblers were in the backyard. That’s when I was told Jamal had an appt at 8 and would be leaving but the helper would stay and finish if they weren’t done by the time he had to leave. I went inside and took a shower. When I came back outside both assemblers were gone and had left a mess of parts and trash where the outdoor furniture was to be delivered. Jamal called and said he received a call from his helper that he left and he wasn’t supposed to do that. I let him know that put me in a bad place because of the delivery. I ended up having to clean up their mess just in time for the furniture delivery. I had to go out of town for a work trip so I told Jamal the gate would be open that I needed it finished. He said he would make it right so I left. On Sunday when I got home there was trash all over my yard but mostly consolidated right next to the recycling and trash bins instead of inside them or taken away (like most professional assemblers do) “Extra” nuts, bolts, washers and the gazebo owners manual were covered in bugs because the Wendy’s leftover food and spilled Gatorade was in the huge boxes. I had to separate the recycling break down the cardboard boxes that didn’t have good residue and trash everything myself. The gazebo was not bolted down and was missing two riser clips and bolts for the roof. I called U Configure (subcontractor Sam’s uses for assembly) customer service on July 17th. I was assured the parts would be expedited to me and a different assembly team would finish the gazebo. I received the parts and called customer service on the 27th and an assembly team has been assigned but no date for assembly. I sent pictures of my trashed concrete pad and yard and no one has even called me. I was told they might give me an appeasement after the gazebo is complete. I guess that’s why no one is coming to finish the job. I had to take off from work a total of three times and failed the city inspection because it wasn’t assembled completely. I had to pull a building permit. Screws were provided to secure the gazebo to the concrete but Jamal said their company doesn’t do that. It is a requirement per city code/permit approval. I had to pay another contractor to secure the mostly put together gazebo to the concrete.  I can’t return the gazebo because it was delivered July 13th but I paid $800 for assembly and it’s not being done. When I call the subcontractor/assembler  customer service number, the representatives never have an answer, put me hold, come back on the line and tell me the district manager has been made aware and someone will call me with a date for assembly but no one ever calls me back.

Don’t pay for assembly

High quality, beautiful gazebo.  Build and assembly were straight forward, easy, and simple with the Built App... The gazebo parts were designed to the 1/8 inch spec.... Amazing architecture and machining.  Highly recommend!  Waterproof staining the wood took the longest, but I highly recommend it.  You really do need 2-3 men to assemble the roof!

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