I not only gave it 5 stars for quality but also for customer service. We had to columns that had split at the bottom. My husband was concerned as they were the wait bearing columns. He called on a Saturday late afternoon expecting to get a recording. They answered and said they would send both columns right out. On Monday we received the notification that they had sent them FedEx 2 day. This was not expected. We had to get in touch with them with 2 more questions… my husband emailed at 11pm and had a response by 9:30 the next morning. We will be buying another gazebo to cover our deck. The quality is excellent and the instructions are thorough. My husband would rather read the instructions but when he didn’t understand something the app walked him through it. My husband takes his time but the picture shows the progress right now. We highly recommend this company and their products. Just save us a 20x12 for our deck when we need it lol Thanks VP

Instructions were easy to follow, and the quality is really good, get a lot of compliments from it!

A beautiful addition to our backyard. Increased our enjoyment of the patio 100%

The assembly instructions and pre-drilled pieces were excellent! Assembly was a breeze!

The gazebo looks nice and appears to be of good quality, but we paid for the assembly services and they won't anchor it to our patio. The man doing the assembly says it isn't in his contract, but can't show me a reference and there is nothing on the Sam's or Backyard Discovery websites saying they won't anchor a gazebo. I would have paid somebody else to do it if I knew Backyard Discovery wouldn't finish the job.

[This review was collected as part of a promotion.] Looks elegant Feels extremely sturdy after fully assembling. The installation was time consuming but simple following the instructions Well worth the money, time and patience.

[This review was collected as part of a promotion.] This canopy is gorgeous, very sturdy and well designed! We put it together ourselves and the instructions were easy to follow. Highly recommend this product!

An absolute beautiful addition to our backyard to complete the scenery. We purchased this and had it installed as a package took several hours to build with two people definitely recommend more help, but the end result was spectacular.

Put together by myself took a few days, just needed help attaching roof. All pieces where clearly labeled and instructions in book and App were easy to follow

I purchased the Cordova 14x10 gazebo and the Arlington 12x10 gazebo and couldn't be happier with my purchase. They both were easy to assemble and the quality is top notch. Just had severe storms with 80 mph winds and both held up with no damage.