When the boxes came they were mangled from shipping. Several hundred pounds of wood boards shipped in a cardboard box is kind of a disaster. I was thrilled to find that we were only missing a couple pieces and nothing was broken. Customer service was so pleasant to work with for quick replacement. My husband a teenage boys love building lego sets, so building this was right up their alley. I tried to help and quickly discovered the important of details. I tapped out and just let the experts handle it. I have a beautiful gazebo. It withstood the winter. Snow slid off as it's designed to. I can't wait for spring.

[This review was collected as part of a promotion.] [Employee of backyarddiscovery] This was the most thought through assembly instructions that I have ever used and the results of the finished product was amazing we love it our guests love it and our neighbors love it

[This review was collected as part of a promotion.] I bought this Gazebo couple months ago and we just installed it on our new pool patio. I went with Backyard after lots of research between brands and reviews. My friend had another brand and it caused him all kinds of problems to put together. I hired a buddy that has been a contractor for over 20 years. He has put together and setup other brands himself before ours and they did not go up as well as this one did. The fit and finish in his mind was fantastic. It took 2-3 people (definitely recommend) a solid 1-1/2 days to build it taking our time and verifying everything before just assuming we knew. Instructions were spot on. My buddy said it was with out a doubt the best pre-made gazebo he has ever put together besides building one himself. He said he would recommend this brand 100% unless the customer needs something specific built. It looks amazing and we cannot thank Backyard enough.

68 year old couple with right tools and meticulous attention to the instructions completed construction of our 14X12 gazebo in 15 hours working time. Print and internet directions were both helpful. 900 lb project came in 6 boxes, so tip the delivery guys extra to place the boxes close to the construction site! We only had one significant boo boo that required retracing a step to correct (and a few mild swear words helped). I am amazed how square the gazebo was during construction; this is paramount in achieving a good result for all the components to fit together. Highly recommend two cordless drills/drivers, two ladders, and good neighbors to help the two times we needed to lift panels of the roof onto the frame. We never ran out of pieces/parts as most bags were overfilled with components, however this led to sometimes wondering if we missed a step. Overall, a good experience and great result. Although, peeling the protective plastic film from the trim pieces was a pain and took a full hour to achieve. We also spent an hour inventorying everything due to wife's accounting background (and found everything was present). I highly recommend this company and this particular project.

[This review was collected as part of a promotion.] We bought this last spring and were very surprised at how it's built for a kit. Took about 8 hours for three of us to assemble. Would say it was easy, but I've had a lot of experience with building and remodeling. Is a very sturdy building. Stands up to thunderstorms and has a a foot of snow on it in the last month.

This is a great addition to my backyard. I call it my cook station. It has been so nice to be able to grill after sundown and on those rainy days. That said. This Gazebo is very well made and should last for many years. The only thing that would make it perfect is a gutter system.

We bought this gazebo a few months ago and had it assembled. We are very happy with it and have received a lot of compliments. It is sturdy and looks great. We stained it with a transparent stain and wiring for a ceiling fan and lights. We spend a lot of time on the patio now and love our new setup!

Love it!! Had to hire through another company because GoConfigure is NO good in Las Vegas. Had to replace one of the wood parts because it was warped. I was on a time schedule so couldn't wait for a replacement. But love our backyard oasis. Unable to add photo says too large.

The gazebo is perfect and very well constructed could not have asked for better. Now we have to see about getting patio furniture to go with it. Go Configure did an amazing job of installing the gazebo for us. Did it in a matter of hours not days. Just Beautiful.

We purchased to include build. It all went smoothly and, in the Hill Country heat, this shaded area is an oasis poolside! Makes it very comfortable to both use the smoker and eat outside now. We are still decorating--a work in progress. Beautifully constructed, with electrical outlet and ample roofline to insure water (we need rain) sheds to the exterior. Thanks for helping we retirees to get this beauty built!