I not only gave it 5 stars for quality but also for customer service. We had to columns that had split at the bottom. My husband was concerned as they were the wait bearing columns. He called on a Saturday late afternoon expecting to get a recording. They answered and said they would send both columns right out. On Monday we received the notification that they had sent them FedEx 2 day. This was not expected. We had to get in touch with them with 2 more questions… my husband emailed at 11pm and had a response by 9:30 the next morning. We will be buying another gazebo to cover our deck. The quality is excellent and the instructions are thorough. My husband would rather read the instructions but when he didn’t understand something the app walked him through it. My husband takes his time but the picture shows the progress right now. We highly recommend this company and their products. Just save us a 20x12 for our deck when we need it lol Thanks VP

[This review was collected as part of a promotion.] Very happy with our pergola. So much better than an umbrella on our deck by the pool. The wind can get kind of gusty here. No more dealing with umbrellas and we have a nice place to get out of the sun.

[This review was collected as part of a promotion.] I looked at a few cheaper options, but I am so happy to have spent a bit more and got a quality gazebo. The thing is a tank. I was impressed that all the pieces were marked and the directions were easy to follow. I would buy other products form Backyard Discovery.

Well crafted design and substantial construction. No missing parts. In fact they even included extra hardware as well as most driver bits required. Was time consuming since built this by myself with the exception of help to get completed roof panels in place but came out beautifully. Would have liked to have had dimensions for securing the roof panel pieces but taking your time to line up the pre drilled holes will get you square.

[This review was collected as part of a promotion.] I previously had no shade in my yard and in CA it gets so hot that my yard was unbearable in the summer. I could not be happier with my Gazebo purchase! It’s sturdy, looks fantastic, was fairly easy to put together, now we can actually sit outside and enjoy our yard without burning!

We bought this a month ago and my husband put it together and kept on commenting that this a great assembly and the wood and pieces are top quality. I helped with putting on the roof until we got to the 14 ft panels and enlisted help from our 21 year old dog sitter, who is tall and strong. I shopped for gazebos for 6 months before deciding on this. We received prompt and quality service. Never been happier with our decision! Thank you! It will last out lifetimes...

I bought this last September 2022. All boxes for the gazebo were clearly marked and easy for me to set aside in the order I would need them. With the help of a couple friends we were able to put this together in two days. It was easy to put together, instructions were clear all parts were accounted for. It looks stunning on my deck everyone that see's it loves it. Would highly recommend buying this gazebo for your outdoors.

So far we love it. No issues whatsoever. The installation portion took me a little longer than expected, and certain parts of the process definitely require 2, or even 3, people but its all very doable. All of the parts/pieces seem to be good quality, and the instructions are mostly pretty easy to understand.

Bought the gazebo last spring and enjoyed it all summer. Fast forward to spring 2025 and a EF2s tornado came through. Uprooted all our large oak and hickory trees but our gazebo stood tall and strong. Not a scratch. I can't reccommend this product enough.

[This review was collected as part of a promotion.] We did our research for the best patio cover and hands down it was Backyard Discovery! From the professional, knowledgeable phone rep, to the ease of the fast and seamless delivery and finally to the beauty of the wood and details. It is built solid and makes our backyard so much more enjoyable for gatherings with friends and family!