Hi Cow Lord! Thank you so much for your feedback! We’re sorry to hear that your lid broke so quickly and we truly appreciate you sharing this with us. As a company, we're committed to improving and would love to help make this right. When you're able can you please reach out to us directly at support@elloproducts.com so that we're able to assist you further?

Hello from Ello! Thanks for being a valued customer of our brand and for your positive feedback. If you have any further questions please email us at support@elloproducts.com.

Hello from Ello!<br /><br />We&#39;re sorry to hear you&#39;re experiencing an insulation issue with your Port Tumbler. Insulation issues typically occur due to defects with the internal gasket of the lid. If you reach out to us at support&#64;elloproducts.com, we will be happy to provide you with a lid replacement.