Customer reviews for Member's Mark Enzo Storage Cabinet With Rattan Cabinet Doors forMember photos









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Love my Enzo cabinet
I love this Enzo cabinet. It is very heavy though and getting it upstairs was a challenge. We had to remove a door to carry it upstairs (to have a place to grip) and there were a bunch of screws in those hinges! Which is great as it seems very well made. It comes packed very well with a bunch of cardboard and protection in the box. I assembled the legs and handles myself in a jiffy. Very happy with this purchase.
BROKEN AT MULTIPLE LOCATIONS - DONT WASTE TIME
I’m so disappointed because I was so excited to find a cabinet similar to the look I want but less than $3000. Well, lesson learned you get what you pay for. When I got home and opened the box it was broken. Went back to Sam’s club in port Charlotte and there was only 1 left in stock and that one was broken too. Traveled an hour to fort Myers because there were “4 in stock” according to the website. There was actually only 3 in stock, 2 in a box and 1 floor model. We thought we’d have better luck but NOPE, all broken as well. Complete waste of time, money, and gas to try to get this cabinet. It’s a nice cabinet but very poorly made for all these cabinets to have the same issues. The packaging seemed secure so they clearly don’t handle fragile packages well either.
Hello, we regret to hear of your experience with our product and apologize for any inconvenience. We appreciate you taking the time to provide your feedback; all feedback reviews are shared with the appropriate department to improve our products and provide our consumers with items that meet or exceed their expectations. We hope to better serve you in the future.
Beautiful Black Curved Cabinets
We had not seen these in person before deciding we wanted them. None of our Sams had them on display. Based on reviews, we thought we would take the chance. We ordered two of these for pickup around Christmas but had an unpredicted snowstorm. We debated canceling the order and reordering when we could pick up with no snow. We called Sams and they said they couldn't hold them beyond 24 hours. After which, they would return to stock. After discussing it, we decided to just brave it and boy are we glad we did, especially with these coming in and out of stock so often. These were well worth the effort for track them in stock and to pick them up in store. These are beautiful timeless pieces to add to any decor. We mix traditional, farmhouse, modern decor and it works in our setting for us. We have looked at similar cabinets at Anthropologie and Arhaus that were thousands more. We have 20 foot ceilings in the room where we have these so at 74 inches, if they were taller, it would have been better. However, that's not really a complaint, just an observation. These are heavy. The finish on the outside and on the shelves were clean. They were well packaged and we didn't have any damage unlike some others. We collapsed the packaging on two boxes for these and ended up with two 90 gallon trash cans filled to the rim of cardboard. Assembly was simply screwing in the four legs and four cabinet pulls as others have described. We did remove stickers on the glass and on the pulls. They could have used the clings stickers instead of adhesive. The shelves are adjustable. We ended up moving one middle shelf as far as we could to fit one item that was too tall. We are definitely happy with the purchase and would order more if we had other spaces to use them.
Looks nice - Damaged & Poor Customer Service
I was super excited to receive. Weird communication from shipping company. Texts sent asked me to go to a specific site but google blocked it for suspicious malware. Sams offered no information on shipping eta. So, product left on doorstep. Product looks like it is well made but arrived severely damaged. Could not find a way to get in touch with customer service. So, I googled and waited online for 25 minutes. Only to be told I had to wait an additional 2 days to receive another one and I am "on hold" to hear from a company to come and pickup broken one. Not sure when that will occur. So, I get to keep this very heavy broken cabinet in the middle of my living room. Not sure if this is worth all of the hassle.



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We regret to read about your experience with the delivery of a damaged item and thank you for taking the time to bring this to our attention, SassyMama. If this is still an issue, please contact Member Support at (888) 301-0332 for assistance. We hope you get to enjoy your cabinet real soon!
Beware!
Bought two of these..one was perfect and the other completely damaged in 5 different areas. Called the Whalen manufacturer…IT SAID THEY ANSWERED 24/7….not true. Left my number…said they would call me back…they did not. I emailed them. In the 5 days it took them to get back to me, took 5 days for them to respond and they refused to do ANYTHING! Sam’s club did what they could on their end and got nowhere with Whalen as well. Sam’s gave me a partial credit which I was at least thankful for bc at that point there were none in stock around us and to get one shipped would have cost more and no guarantee it wouldn’t get damaged (as the company denied it was their fault even though nails were shot up in part of the damage!) So in summary only buy if in stock with multiples at your store bc Whalen doesn’t stand behind their products. If I were Sam’s club I wouldn’t do business with them. Thank you Sam’s for your help though! I felt like they actually cared unlike the manufacturer



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We're sorry for this experience, Elo, and we appreciate your feedback concerning your customer service experience.
Terrible Product
I bought this after having seen it on an influencer’s social media story. From the looks of it online it seems like a wonderful product. It shipped and delivered within 2 days of ordering and the FedEx team helped me bring it inside since it is extremely heavy inside the box. After spending 15-20 minutes even removing it from the packaging (it is packaged very securely) we finally got it out. Upon inspection, my husband and I found the base to be uneven with significant damage. There are many pieces cracked off the side and bottom, as well as screws that are not stable and just fall out. When the bookcase is upright, it wobbles back and forth. Definitely NOT WORTH THE MONEY. I’m so mad.
We are sorry for your experience with our cabinet, Caroline, and thank you for taking the time to bring this to our attention. This is definitely not the experience we want you to have and urge you to contact Member Support at (888) 301-0332 and give us a chance to make this right for you.
Arrived Damaged!
Believe the negative reviews. After waiting months for this item to restock when it finally did and I got it home it was severely broken beyond repair. This item was a complete pain to track down, drive and get, unload etc. It was the hugest let down ever! To add insult to injury I have tried getting ahold of Sams club multiple times and can’t get a single person to answer and that’s calling several stores. I will no longer shop at Sams after this disappointing experience. This item was very clearly damaged before it was placed in the box and quality control didn’t catch it. The box was perfect but the bookcase was completely crushed in all along the back side. Such a waste of time, gas money and energy on this item.



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We are sorry to hear about your experience with the delivery of our unit, and thank you for your feedback. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.
Nice Cabinet, we bought two!
The brown version of this cabinet went on sale for half price at our local Sam's Club. we've been considering the item for probably a year now but they never had one on display for us to actually see and touch. But the 299 price tag we couldn't resist so we purchased one. Got it home and put it up and it's a beautiful cabinet and holds every DVD we own! slightly wobbly because I think one of the legs isn't quite right but for the most part very sturdy. In fact we went back and bought another the same day!
Best Deal Ever
After looking online and in stores for almost a year, I magically saw it in the club. I feel so lucky to have this in my home. Everyday I enjoy seeing it. It is so cute and well made. My only complaint was the color and quality of the handles. I found the perfect size in gold on Amazon and replaced them. But even so- I have no complaints. I will be another if I ever see them in the store again.
Average - beware of removing glass stickers
The cabinet was packaged extremely well and shipping was quick. I had problems getting the labels off the glass. Tried vinegar, Windex, and soap... finally tried goof off which worked on the sticker glue but damaged the paint on the frame. I tried using the touch up pens but that didn't provide much color to cover up the damage. Overall, the cabinet is nice but not the greatest quality. I should have checked the height closer because it's shorter than I thought it would be.















