I bought this lunchbox for my child and she promptly lost the insert. Worked with the customer care team to get it replaced. Not only do we love these boxes for our kids, but it's great to know that they're there to support when things go a little awry.

I had two boxes that were ruined due to mold. The mold was present because of the common habit of leaving food in the containers too long. My kids are instructed to bring their lunch boxes to the sink now so I may clean the containers immediately. That said, I contacted customer service and Reymon offered to replace the two boxes! I appreciate it much. Some companies may not be so generous. Bentgo truly cares for their customers and delivers excellent products. .

We started with a Bentgo Kids when my son was in preschool, and we've finally upgraded to the Bentgo Fresh and the Bentgo Pop now that he needs larger portions. We also have a Bentgo Snack! All are used every weekday and are still going strong! No leaks, easy to clean (hand wash outer, dishwasher for inner tray), and make lunches so much easier for everyone. Bentgo design is what really stands out - they are just better!

My kindergarten has a hard time bringing things home from school and the dividers have not returned half way into the school year. We contacted customer service to help us and they were awesome. I will buy these for my son when he goes to school too!

I want to give this 5 stars because customer service is amazing, but the hinges on my Fresh lunch box have broken twice. I only put the inside in the dishwasher and I am not rough with it, but somehow the plastic pins that hold the hinges on all of our Bentgo containers have had issues breaking. I wish they would use a metal pin that goes into the plastic, which would hold up so much better. I also love that clips close easily. Sometimes I have to wiggle the tray to get it to seat correctly, but once clipped it seals tight. With the broken hinges, I am using rubber bands to keep it closed because don't want to try another one and keep adding to our graveyard of exteriors.

This is our first year using bentgo container and my son is almost two weeks into school. Bentgo has been a life saver. It makes life easier not having to go through the hassle of finding containers with matching lids and the best part it keeps my kiddos lunch fresh until he’s ready to eat it. I love the split compartment also and if I don’t need it I love that the divider is removable! 10/10 recommend bentgo. Just want to add they also have amazing customer service!

We’ve been using Bentgo for a few years and recently upgraded to this model since my son is older now. He is very hard on things and uses this daily - it still looks brand new. I love how the inside pops out to wash it and my son loves that his food doesn’t “touch”!

We’ve used Bentgo Kids for a little while and loved it, but I started noticing my 8 year old’s appetite increasing and realized it was time for an upgrade! Bentgo fresh met exactly what I was looking for. It has the option to fit a whole sandwich and a good portion of sides. I bought the 3 pack, kept 2 for my 2 boys and gifted the purple one to my niece. :)

My child likes it, but unfortunately, after less than one year of careful use, the gloss is all scratched up and looking dull and very used, altho it does keep everything in place and does not leak. It also took forever for the silicone inside to lose a very pungent and toxic smell. I am also worried about chemicals leaching, since after contacting bentgo, I was told there are indeed phthalates employed in the process of making the bento box, which was contrary to the description when I bought it. Really wanted to love it, maybe the glass one's will stay nicer longer!

I bought this for my three year old son for school and he loves it! I love that the lunchbox has a removable divider. It's very well made, we love the compartments, and how the tray is removable from the lunchbox as well. We will definitely be purchasing more! Thank you!