Best water cooler we’ve bought absolutely love the ice feature. The ice being made from the fresh bottled water. It’s incredible. refreshing and perfect for summer time we always have our tumblers full with water. This water cooler got our whole family drinking more water. It was worth every penny.

This thing quickly turned into one of those appliances I didn’t realize I’d use every single day. Having cold water, hot water, and ice all in one unit is way more convenient than it sounds. The ice maker is the real win. It makes ice fast and keeps up surprisingly well, so there’s always ice ready for drinks without dealing with trays or a separate machine. It’s especially nice when you just want a cold drink and don’t want to think about it. The hot and cold water work exactly how you’d hope. Cold water is actually cold, and the hot water is perfect for tea, coffee, or instant soups. No waiting around, no fuss. It just works. I also like the simple, clean look. The black finish doesn’t scream “appliance” and fits in nicely without taking over the room. It feels solid and well made, which is what you expect from Frigidaire. Bottom line: If you’re tired of refilling ice trays, boiling kettles, or juggling multiple appliances, this is a really nice upgrade. It’s convenient, reliable, and one of those purchases you end up appreciating more the longer you use it.

The ice function is very useful. Cooling and hot water work well. It does fill a cup a bit slowly, but as a home unit. It works pretty well.

the cold-water dispenser comes out very slow. the height of the dispenser is very short back breaking to fill your water glass .and I am 5'0 foot tall. I love the ice maker.

Nice idea but kind of loud and the water dispense switch very sensitive unable to lock my cat keeps turning on.

it's very easy to use. good shape. fast ice maker and cooling. but limited for small quantities. I used for 3 months ago it's very good tell now no issues detected.

Does the job, dispenses a good amount of ice and keeps it cold. Pours water SO SLOW.

Very convenient item. It is small! Water does come out pretty slow and ice seems to melt quickly.

I've had a Primo water dispenser for nearly 10 years, which I love. The part that pierces the top of the water bottle broke so decided to get a new dispenser but figured I'd try one with an ice dispenser too. Pros: - Looks nice - Dispenses ice - Has anti-scald lock for the hot water, though it would still be easy for a toddler to get the hot water running if they touched the buttons in the right order...(if I had young children still, this would be going back) - Clear door for ice maker allows for easier monitoring - Melted ice water recycles back to the cold water tank so unused ice doesn't create water waste - You can run hot and cold at the same time to get warm water - Continues to dispense water without you holding a button down so you can step away for a second while it fills Cons: - Loud, even if set to cool water only (louder than my 20 year old refrigerator) - Digital operation means that it will not work when the power goes out - Wastes energy by using electric to pump water rather than using gravity, even though the water jug is on top - The suction from the pump causes low internal pressure so the bottle walls bend and contract (loudly) while dispensing. - Very slow water dispensing - No 'room temp' option - Ice maker design is flawed, even though the dispenser is level, water runs down the back of the ice box and overflows from the ice tray. This makes any ice cubes in the box wet and causes them to melt faster. - Overflows are more likely because the dispenser does not require you to hold down a button - you have to touch the buttons to turn water flow on and off - don't get distracted if you step away from it for a second. I have not found any evidence of a sensor or auto-shutoff after a certain amount of water has been dispensed. If you are not looking for a dispenser that you can rely on as your primary water source, it's great for a garage or a game room where it just contributes to the ambient sound and offers a convenient cup of water. I definitelty like the convenience of the all-in-one water and ice dispenser but not using gravity for dispensing water is a crucial design flaw. I'll be buying another Primo dispenser for the kitchen and this thing will be moved to a less prominent location if I can't find someone to pawn it off on. If you have counter space for an ice maker, buy the Primo water dispenser and a countertop ice maker instead of this thing.

TLDR: Water dispensing function: 5/5 Ice making function: 0/5 Hot water function: 3/5 Would not buy again. We've had this cooler for over a year. It went within the first year, thankfully still under warranty. It just stopped freezing ice cubes and chilling the water. The warranty replacement process took two months and was just terrible customer service. With both coolers, the original and the replacement, neither one held onto the ice very well. It makes the ice no problem. That's very fast. But once the ice is made, it quickly (within 1-2 days) sublimates out. This seems to be a combination of poor insulation, as well as poor air seals. The end result is that it eats through your five gallon jugs of water, making more and more ice, which just slowly disappears over the course of the day. I'll go to bed, the ice hopper will be full, and yet I can hear it making ice all throughout the night. We still have it because at this point we are out of warranty and don't have other options. Considering it no longer functions as an ice dispenser, it is an incredibly expensive water dispenser. But at least it does that part well. It dispenses water. The hot water function is convenient, if you're not making black tea. It does not dispense above 200 degrees F, which makes it only useful for making cups of green or white tea.