We’re sorry to hear you’re having trouble with the spray nozzles on our Febreze AIR products. Please know Febreze AIR is not designed to be shaken, and if it is used upside-down or sideways it could use up excess propellant needed for dispensing. Give us a call at (800) 308-3279 so we can learn more about what’s going on so we can help.

Thank you, Clau, for sharing this confusion. Please know, every can of Febreze AIR holds 8.8 ounces of scent-loving fragrance liquid. This is what you spray into your space, thanks to the propellant that's also housed inside the can. Because this propellant is an invisible gas, people think the can's only half-full, but truly, the can isn't. Want to talk more about this? Give us a call, between the hours of 9 AM and 6 PM, EST, any Monday through Friday. Our number is 1 (800) 308-3279.

We know exactly how to help with this, Maria, did you know the propellant system in Febreze AIR is powered by nitrogen? Shaking or tilting the can releases too much of this natural gas propellant. Once it's escaped, the liquid is stuck inside the can. Please know, we're happy to help you with this, call us any Monday through Friday, from 9 AM to 6 PM, EST, at 1 (800) 308-3729.

We're sad to learn your 4 pack of Febreze AIR was damaged, Roxie. This isn't what we expect, since our Quality Team is very engaged in our factories, removing any products that aren't perfect before they ship out. It would be our pleasure to help you get the 4 pack you expect, just give us a call at 1 (800) 308-3279, Monday through Friday, from 9 AM to 6 PM, EST. Our goal is to help you "Breathe Happy" and we're here to make that happen.

The last thing we want is for the AIR Freshener to be too strong, so we're sad to hear this! If you'd like to share more, so we can help further, give us a call at: (800) 308-3279 when you have a moment! - The Febreze Team

The fragrances that make you smile should be the ones that surround you, Bargainbunny, and learning you were frowning after spraying Febreze AIR in Hawaiian and Ocean is frustrating. We know we can bring happiness to your area, and hope you'll give us another chance. Check out our website to discover the other fragrances we have: https://www.febreze.com/en-us/products/products-by-type/air-effects Then, give us a ring at 1 (800) 308-3279, any Monday through Friday, from 9 AM to 6 PM, EST. Your next Febreze AIR cans are on us.

We understand your confusion, Vanne, and are here to assure you that every bottle of Febreze AIR is filled to the weight on the label. The reason our bottles look half-empty is because the other half of the bottle contains the invisible propellant gas. Without the nitrogen we use to move the liquid into the air, the Febreze goodness will be stuck in the can. Know that shaking and tilting the can will cause too much propellant to escape, reducing the usability of the can. Need more help? Call 1 (800) 308-3279, any Monday through Friday, from 9 AM to 6 PM, EST, we love talking Febreze with our consumers.