We understand your confusion, Vanne, and are here to assure you that every bottle of Febreze AIR is filled to the weight on the label. The reason our bottles look half-empty is because the other half of the bottle contains the invisible propellant gas. Without the nitrogen we use to move the liquid into the air, the Febreze goodness will be stuck in the can. Know that shaking and tilting the can will cause too much propellant to escape, reducing the usability of the can. Need more help? Call 1 (800) 308-3279, any Monday through Friday, from 9 AM to 6 PM, EST, we love talking Febreze with our consumers.

We're glad you reached out about this. We have many quality checks to make sure you get the amount listed on the labels. We hope it helps to know, this is typically how aerosol containers are designed. The propellant that dispenses the product is a gas. We use 100% natural nitrogen as the propellant, and the space above the liquid is occupied by the nitrogen. The container has the proper amount of nitrogen needed to adequately dispense the volume of liquid. The weight listed on the package reflects the fill level of the liquid in the container. If you have any questions, reach out to us at (800) 308-3279, and we'd be happy to chat with you.

We assure you, over the years of testing and research, we know all versions of Febreze AIR gets rid of common smells such as cooking odors, smoke and some pet smells. If you're finding the malodors in your area are stubborn, try Febreze Air Effects Heavy Duty, it's formulated with 2X* the odor-eliminating power, and is designed to power away the toughest, strongest odors. Know we'd be happy to talk more with you about this, we're phone-side every Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 308-3279.

Thank you for sharing your review of Febreze AIR Air Freshener. We're sorry to learn you're not happy with the residue you may experience after spraying your can of Febreze AIR. It may help to know Febreze is water soluble and can be removed with water, or use a cleaner appropriate for the surface. Need to talk more about this? We're here Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 308-3279.

We always expect every can of Febreze will dispense perfectly, and we're sorry to learn one of the cans didn't meet this expectation. When we last saw it in our factory, our Quality Team made sure everything met our standards, or it wouldn't have been allowed to leave. We hope you'll give us a call, and let us help make this right. Our number is 1 (800) 308-3279. We're here Mondays through Fridays, from 9 AM to 6 PM, EST.

We are sorry your Febreze AIR was only half full. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. It may help to know that this is typically how aerosol containers are designed. The propellant that dispenses the product is a gas. We use 100% natural nitrogen as the propellant, and the nitrogen occupies the space above the liquid. The container has the proper amount of nitrogen needed to dispense the volume of liquid adequately. The weight listed on the package reflects the fill level of the liquid in the container. So we can help you get back to breathing happy, please call us at (800) 308-3279 Monday through Friday, from 9 AM to 6 PM EST.