Our AIR Fresheners go through lots of quality checks to make sure they'll reach you in perfect condition, so this isn't what we'd expect. If you want to share more about this, just give us a call at: (800) 308-3279 - The Febreze Team

Denise, we're very sorry you're having this experience. Our Febreze AIR is an aerosol which uses a natural gas (nitrogen) as it's propellant. If you shake the can, or tilt it too far up or down when spraying, it will cause excess amounts of the gas to escape. Unfortunately once the nitrogen has been emptied from the can the aerosol spray will not work and any remaining product will remain in the can. If you have any questions for us, please give us a call at (800) 308-3279, so we can help you further.

Thanks so much for sharing your experience, Redhot. Know we always expect all cans to deliver the full benefits of Febreze. Our Quality Team assures us every can is ready to work as intended, so we're not sure why you had this issue, but we're happy to help you with this. We're by our phones, every Monday through Friday, From 9 AM to 6 PM, EST. Call 1 (800) 308-3279 when you're able, we'll be here.

While we can't be sure, we believe you were sharing your Febreze AIR 4 pack had cans which were half full. It may be helpful to know the space that looks empty really isn't, it's holding the invisible propellant, nitrogen gas. Your cans will spray as long as nitrogen is in the can. If there's more we can do to help, know we're by our phones every Monday through Friday, from 9 AM to 6 PM, EST. Just dial 1 (800) 308-3279 and let us know what you need.