I am glad the brand holds up its customer service. I got one of their lovely lunch bags but for some reason the zipper broke. Was a little disappointed as the quality was great size was perfect for my sons bag and it keeps his lunch nice and cold. So I got in touch with them and told them my situation. I couldn’t find the receipt for the life of me but did register. Abby was understanding and help me find a resolution. Will be a returning customer!

These lunch bags are of high quality. There is plenty of room for the lunch boxes and extras. There are several compartments as well. I ordered 2 and one of the bags has a stuck zipper. This caused the fabric to rip. Customer service was great. I should be receiving my replacement bag in about a week.

We have been buying the bentgo kids lunchboxes for years! We finally decided to get my daughter a bentgo lunch bag to go with it and it was one of her favorite birthday gifts. The quality is great, the customer service is wonderful. The price is great compared to other fancy brands we have tried.

I bought 2 lunch bags for my twin toddlers about 2 months ago for preschool. They LOVE them. The matching prints are cute and the teachers love that they can easily tell everything for my kids apart. When we aren’t using them for school, my kids are filling them with toys and carrying them around the house. My daughter even filled hers with crayons and any residue easily wiped right out! I love that when their backpacks are too full they can be strapped to the outside instead. We will be traveling for the holidays and I know that this entire set is going to be the hero of our trip!

I bought one for each of my kids and they both love it! One takes it to the babysitter and the other to school. The Bengto lunchbox fits perfectly inside with room to spare for other snacks. I also like that there are two different ways to hold the bag depending on what you put in it! Highly recommend.

I love our Bentgo boxes but finding a lunch box that fits them perfectly had been a challenge, finally broke down and got the Bentgo Lunch bag. It fits the larger stainless bentgo box perfectly with plenty of space to spare. I am able to make sure my daughter has her lunch and snacks all in one place.

This is a really great lunch bag with plenty of room and compartments. My only issue is there’s nowhere to put my child’s name on the bag which is a requirement at his daycare. With all of the things they think of with their products, how did they not think to have somewhere to label it?

My daughter received the lunch bag as a birthday gift and she absolutely adored the pattern and the color. The bag was big enough for a lunch box plus a small juice box, and it also had a side pocket for water bottle. My daughter loved it so much we also got matching ice packs few weeks later. After using it for less than 6 months, one of the seams on the handle started to fray. I contacted Bentgo customer service and the rep was really nice and responsive. The rep replied within 48 hours after I sent the email, honored the warranty without a hassle, and agreed to send a new lunch bag. I had a great experience with the products and Bentgo customer service. I would highly recommend it!

This bag is sturdy and well made. However, the sizing is frustrating for me as most camps/schools ask to pack a snack and a lunch and this bag won’t fit both the lunch box and the snack box. If all I wanted to pack is the lunch box, it’s too big/too much bag for that alone. This would work if you’re packing the lunch box with other small stuff around it but that’s not what I need it for.

May daughter and I love this lunch bag. She absolutely loves the print and it’s easy for her to pull out of her backpack to bring to her lunch table. It fits a lot and is easy to clear! I was a bit disappointed when the insulation on the interior ripped after 6 months of daily use, but I would purchase it again.