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Customer reviews for Samsung 28 cu. ft. Side-by-Side Refrigerator for
Samsung 28 cu. ft. Side-by-Side Refrigerator
4.4 out of 5 stars
stars380 ratings371 reviews
  1. 5 stars72% (272)
  2. 4 stars15% (56)
  3. 3 stars3% (12)
  4. 2 stars1% (3)
  5. 1 star10% (37)

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Showing 21-30 of 371 reviews
Apr 4, 2026
Leti
5 out of 5 stars review

Tina if space

[This review was collected as part of a promotion.] Great product we were really looking for an icemaker that had an ice internal dispenser and this is a great selection for our family. We were also looking for something in the larger size and this has so much room!

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
Apr 11, 2026
KASA
1 out of 5 stars review

Rusting stainless steel refrigerator

After only 1.5 years, my Samsung refrigerator is rusting, yet they refuse warranty service by labeling this corrosion as "cosmetic damage". Other appliances in the same environment show no wear. I am seeking a solution for this, as I believe it is a manufacturing defect rather than normal wear, and I've already tried complaining to them and they are refusing the warranty - they advertise a 2 year warranty but find anything to refuse it

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
reply from Samsung

Hi KASA, Seeing an exterior finish detail on your Bespoke AI Side‑by‑Side refrigerator is something we definitely want to take a closer look at. To make sure everything related to your product details and warranty coverage is clearly reviewed, we recommend reaching out through the official Samsung Customer Care channels below, where an agent can walk through the available options with you: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152376656 ready when you contact us so we can assist you quickly. We appreciate hearing from you, and Samsung truly values your business. Jeffrey Samsung Care

Apr 21, 2026
Lori K
5 out of 5 stars review

Tons of storage space

[This review was collected as part of a promotion.] Such a great setup, plus the clear shelves make it so easy to find what I'm looking for. Ice maker doesn't take up much space and leaves more room for food storage. Much more energy efficient than my old fridge!

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
Apr 20, 2026
Auburngal
4 out of 5 stars review

Great fridge with a lot of room

[This review was collected as part of a promotion.] This refrigerator is great ! It keeps food fresher longer and it keeps everything ice cold. I don't love the warning beep it gives you when the door is open but I suppose that would be great for someone who is forgetful. I love the look of the model as well , it has a lot of room and holds enough food for this family of six! The only complaint I have is the ice maker… for some reason it stops working for periods of time and I have downloaded the app and it trouble shoots it and nothing is wrong with it. You push the test button and nothing happens. Then all of a sudden it works for a bit then again the same thing.

Review from Samsung US
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Apr 19, 2026
Cooler
4 out of 5 stars review

Works great

[This review was collected as part of a promotion.] I’ve had this Samsung side-by-side for a few months now, and overall, it’s a fantastic addition to the kitchen. If you’re looking for a sleek, modern look without spending a fortune on a high-end custom build, this is a great middle ground. The Pros: • Design & Finish: The stainless steel looks incredibly sharp. It has a premium feel, and the fingerprint-resistant coating actually works surprisingly well—it handles daily use without needing a constant polish. • Space Management: For a side-by-side, the shelving is well-thought-out. The door bins are deep enough for gallon jugs, and the LED lighting is bright enough that nothing gets lost in the "back of the fridge" abyss.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
May 11, 2026
Ty3299
4 out of 5 stars review

Great

[This review was collected as part of a promotion.] It works it's a cold running fridge. Is your fridge running? Bc there mine goes!

Review from Samsung US
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May 19, 2026
Paul
5 out of 5 stars review

Great fridge

[This review was collected as part of a promotion.] This refrigerator has a great interior capacity. Love the double doors; much more convenient than a freezer drawer.

Review from Samsung US
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May 16, 2026
Ting
5 out of 5 stars review

Love the refrigerator

[This review was collected as part of a promotion.] Love the capacity just the right size for our family , efficiency and we could adjust the settings and check filter with SmartThings

Review from Samsung US
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May 13, 2026
Brooklyn
5 out of 5 stars review

Awesome

[This review was collected as part of a promotion.] I absolutely love how much space it has, it fits seamlessly in my new kitchen, & it just makes my kitchen look that much more amazing.

Review from Samsung US
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Apr 29, 2026
Samsung Singer
5 out of 5 stars review

So clean and quiet!!

[This review was collected as part of a promotion.] Such an easy install and start up. Basically plug and go with nice features like temp display and quick cool. It's 3the perfect size fornour small kitchen. Very happy with our purchase

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783