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Customer reviews for Samsung 28 cu. ft. Side-by-Side Refrigerator for
Samsung 28 cu. ft. Side-by-Side Refrigerator
4.4 out of 5 stars
stars380 ratings371 reviews
  1. 5 stars72% (272)
  2. 4 stars15% (56)
  3. 3 stars3% (12)
  4. 2 stars1% (3)
  5. 1 star10% (37)

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Showing 11-20 of 371 reviews
May 6, 2026
Anonymous
4 out of 5 stars review

Great Refrigerator

[This review was collected as part of a promotion.] The refrigerator is good! No issues with it in the years it's been had. The refrigerator looks good and holds Thanksgiving cooking! It's very efficient and clean. The food preserves well. The only thing is that it doesn't clean itself 😂

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
May 2, 2026
1Trendymomma
5 out of 5 stars review

Wonderful Fridge!

[This review was collected as part of a promotion.] We bought this refrigerator for our garage. It's perfect for keeping everything that we don't keep in our house refrigerator. It keeps the perfect temperature for the freezer and the fridge with produce and beverages. Not only is it very nice looking but it doesn't show finger/hand prints. I highly recommend this refrigerator!

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
May 8, 2026
Cool guy
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Great refrigerator. Spacious layout with easily removable/adjustable shelves. Well lit and easy to use controls. It even has WiFi that allows you to adjust the settings remotely and receive notifications if something goes wrong or a door is left open

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
May 10, 2026
FyeJordy
4 out of 5 stars review

The Samsung we all love ❤️

[This review was collected as part of a promotion.] Looks wise, it nice and easy to clean with just a simple stainless steel cleaner and microfiber or paper towel so very hygienic. It can fit a lot in the fridge but the freezer is on the tad tiny side but if you puzzle it works well. I will say the noise and energy used for this fridge is way better than my last and it makes my food stay better for longer.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
Jul 11, 2025
ATX Mitch
3 out of 5 stars review

simple, no frills

I bought this fridge and has just been delivered. I had a Samsung 29cuft French Door fridge with the freezer on the bottom (both ice makers on it went out after a couple of years). The freezer on it was on the bottom and not user- friendly. I bought an LG 27cuft side by side door in door model, and it could fit more than the 29cuft and was more accessible. After the LG went out, I bought this one, and it is ok; less shelves, no adjustable shelves (ie only 1 height of their choosing), small, almost useless bins at the bottom. I did not purchase another LG due to the door in door model was almost double the price, and the shelves on the door in door model were removed. The ice maker on the LG went out after a couple of years. We will see how long the ice maker lasts on this one.

Helpful?5NB2DDRG8XLS14973051783
reply from Samsung

ATX Mitch, thank you very much for your review of the refrigerator. Should you need support in the future, please don&#39;t hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).<br /> <br />Have a great day.<br /><br />^Camille

Apr 16, 2026
Shawn
5 out of 5 stars review

Excellent performance and thoughtful design

[This review was collected as part of a promotion.] I've been really impressed with this product overall. The capacity is more than sufficient for everyday use, making it easy to handle larger loads without feeling limited. It's designed in a way that maximizes space without being bulky. In terms of efficiency, it performs consistently well and gets the job done quickly without wasting time or resources. You can tell it's built with performance in mind. The ergonomics are a standout—everything feels intuitive and comfortable to use. Controls and handling are straightforward, which makes a noticeable difference in day-to-day use. The finish looks premium and well-crafted. It feels durable and blends in nicely with the rest of my setup, without looking cheap or out of place. As for preservation, it does a great job maintaining quality over time. Whether it's keeping things fresh or functioning reliably, it delivers exactly what you'd expect from a high-end product. Overall, I'd definitely recommend it—solid build, great performance, and very user-friendly.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
Apr 11, 2026
KASA
1 out of 5 stars review

Rusting stainless steel refrigerator

After only 1.5 years, my Samsung refrigerator is rusting, yet they refuse warranty service by labeling this corrosion as "cosmetic damage". Other appliances in the same environment show no wear. I am seeking a solution for this, as I believe it is a manufacturing defect rather than normal wear, and I've already tried complaining to them and they are refusing the warranty - they advertise a 2 year warranty but find anything to refuse it

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
reply from Samsung

Hi KASA, Seeing an exterior finish detail on your Bespoke AI Side‑by‑Side refrigerator is something we definitely want to take a closer look at. To make sure everything related to your product details and warranty coverage is clearly reviewed, we recommend reaching out through the official Samsung Customer Care channels below, where an agent can walk through the available options with you: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152376656 ready when you contact us so we can assist you quickly. We appreciate hearing from you, and Samsung truly values your business. Jeffrey Samsung Care

Apr 21, 2026
Lori K
5 out of 5 stars review

Tons of storage space

[This review was collected as part of a promotion.] Such a great setup, plus the clear shelves make it so easy to find what I'm looking for. Ice maker doesn't take up much space and leaves more room for food storage. Much more energy efficient than my old fridge!

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
Apr 20, 2026
Auburngal
4 out of 5 stars review

Great fridge with a lot of room

[This review was collected as part of a promotion.] This refrigerator is great ! It keeps food fresher longer and it keeps everything ice cold. I don't love the warning beep it gives you when the door is open but I suppose that would be great for someone who is forgetful. I love the look of the model as well , it has a lot of room and holds enough food for this family of six! The only complaint I have is the ice maker… for some reason it stops working for periods of time and I have downloaded the app and it trouble shoots it and nothing is wrong with it. You push the test button and nothing happens. Then all of a sudden it works for a bit then again the same thing.

Review from Samsung US
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Apr 20, 2026
Alik
4 out of 5 stars review

Smart and good quality

[This review was collected as part of a promotion.] I really like it more cuz can connect it to my phone, looks nice and clean the only bad thing is the freezer is pretty small even when all the side left door is smaller than the right size so not too many like meats fit

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783