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Customer reviews for Samsung 28 cu. ft. Side-by-Side Refrigerator for
Samsung 28 cu. ft. Side-by-Side Refrigerator
4.4 out of 5 stars
stars395 ratings386 reviews
  1. 5 stars72% (285)
  2. 4 stars15% (58)
  3. 3 stars3% (12)
  4. 2 stars1% (3)
  5. 1 star9% (37)

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Showing 271-280 of 386 reviews
Jan 13, 2022
wangoolee
5 out of 5 stars review

ROOMY, MODERN AND SLEEK

[This review was collected as part of a promotion.] This refrigerator took a while to be delivered and installed but it was definitely worth the wait. The appearance looks very sleek and modern. It does not look bulky like our prior refrigerator. It is also very roomy--we can put more items inside and with it not having a water dispenser like our old one, it creates more space for other items. I really like that it can be connected to wifi and I get a notification on my phone when the doors are open for too long. The ice maker is also very great. However my most favorite part of this fridge is that it has all around cooling and that I can easily control the temperature that I wanted using the ADA-compliant control. All over LED lighting is also a plus. Overall very satisfied with this purchase.

Review from The Insiders
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Aug 28, 2025
Suzanne
1 out of 5 stars review

Don’t buy

My refrigerator is only 3 years old and I can’t get a new sensor. It’s useless

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
reply from Samsung Care

Hi Suzanne, We understand how frustrating it feels when a key part isn’t readily available—especially for an appliance you've only had for a few years. Let us help you. I have shared the website of our authorized distributor for parts and accessories below. Please visit the website to check on compatible and available sensors for your refrigerator. Samsung Parts: https://samsungparts.com/pages/supports Leo

Jul 6, 2025
cdpa
1 out of 5 stars review

Works only for 3 years

Stop working at third year. It alway had the surge protector.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
reply from SEA CARE

Hi there, We want you to have a better experience with your fridge. Let's get this sorted out. We would like to personally speak to you to gather more information about the fridge. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149874688, to help our team pull up your information. Have a great day! ^Chrystel

Feb 1, 2022
New Samsung girl
5 out of 5 stars review

Large capacity looks great

Recently purchased and so far I love it large capacity which fits a lot of food. Plenty of shelf and storage space

Helpful?5NB2DDRG8XLS14973051783
Oct 2, 2023
Bamboo313rd
5 out of 5 stars review

Great fridge

[This review was collected as part of a promotion.] I bought this fridge a few months ago. So far everything is working great and my fruits and veggies are not getting frozen at all. Great fridge!

Review from Samsung US
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Jul 16, 2021
Tanya
4 out of 5 stars review

Minimalism style works for me.

[This review was collected as part of a promotion.] Minimalism style works for me even in refrigirator. It is spacious inside and no details outside for easy cleaning.

Review from Samsung US
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May 5, 2023
domcomm
5 out of 5 stars review

Great fridge!

[This review was collected as part of a promotion.] So far, this fridge has worked great and is quiet. I love the digital settings for the temperatures in both sides, instead of just a knob with 1 through 5 settings. This is much more accurate.

Review from Samsung US
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Dec 11, 2021
Rob1
3 out of 5 stars review

Great fridge ....one problem

i'm very happy with the fridge except for one thing. i found it impossible to completely remove the plastic door protection film. each side begins and ends under the door gasket and is stuck there. it does not look good.

Review from Samsung US
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reply from samsungcare

I'm sorry you are experiencing this concern with the refrigerator. If you need assistance in any way. Please feel free to contact us by suing the links below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143978649

May 1, 2024
Alan Zeng
5 out of 5 stars review

Good enough

[This review was collected as part of a promotion.] Just want a simple refrigerator this one works fine, replaced my previous samsung refrigerator and I get use to it very soon

Review from Samsung US
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Jul 12, 2023
Danny
5 out of 5 stars review

Great fridge

[This review was collected as part of a promotion.] It's been great for the features and price for the fridge. Not a single problem with it amd love the look of it. Great!

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783