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Customer reviews for Samsung 28 cu. ft. Side-by-Side Refrigerator for
Samsung 28 cu. ft. Side-by-Side Refrigerator
4.4 out of 5 stars
stars380 ratings371 reviews
  1. 5 stars72% (272)
  2. 4 stars15% (56)
  3. 3 stars3% (12)
  4. 2 stars1% (3)
  5. 1 star10% (37)

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Showing 181-190 of 371 reviews
Nov 10, 2021
WashSt
3 out of 5 stars review

Great design but shuts off with power surges

[This review was collected as part of a promotion.] I really like the design of this refrigerator, It's sleek and clean looking and I really like that it doesn't have a water dispenser. Our old refrigerator had a water dispenser and it was disgusting--there's just no way to wash them and so I'd rather use a filtered pitcher that I can wash. The only problem with this refrigerator is that we've lost power two times and each time the refrigerator does not turn back on. We have to wait for power to be restored, unplug the refrigerator and wait several minutes before plugging it back in. Our electric system is in perfect working order so I don't know why this would happen. Plus we never had this problem with our old refrigerator. We've been really lucky that we've been home when the power went out but this is really a huge problem if we have to worry about all our food rotting if we go out of town and the power goes out. I googled this problem and can't seem to find a solution. We put the refrigerator on a power strip with a surge protector and we're hoping this will fix it. If this doesn't work and we have to empty our fridge every time we travel, I will be very dissatisfied.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
reply from samsungcare

Thank you for sharing this detailed review with us. I can see why you would be nervous about this happening again. We can look into this to see if we can find a solution. For assistance, please contact our Social Media team for help. Thank you! ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 This is your ticket number: 1143884930

Sep 17, 2021
Anonymous
5 out of 5 stars review

Excellent Fridge

[This review was collected as part of a promotion.] RS23A500ASG Is an excellent Samsung fridge with all rounder cooling. The fridge has excellent shelf space including door shelves. Its fingerprint resistant which is great as we dont need to keep cleaning the smudges. You can connect it to the wifi using the app; you can control the temperature through the app super easy. The freezer has plenty of space for your frozen foods. The lighting inside is great, you can spot your foods in the LED light easy. Samsung truly lives up to its name offering a very high quality product and experience. The installation of the fridge is easy. The stainless fit right in with my other appliances. Thoroughly enjoying the experience.

Review from The Insiders
Helpful?5NB2DDRG8XLS14973051783
Jul 5, 2021
Annie85
5 out of 5 stars review

Modern look

[This review was collected as part of a promotion.] I purchased this for my new home, unfortunately I didn't measure before buying. So i had to return it. It is a beautiful modern refrigerator with a sleek look to it. It was spacious on the inside. Perfect for me because I couldn't connect it to a water line. Would have looked great with the rest of my black stainless Samsung appliances. Great price also!

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
Oct 31, 2022
MadMadMad1
1 out of 5 stars review

Don't Buy

after 9 month, the panel broke again and it is the same problem and flashing codes as last time. i don't know what is going on with samsung but we won't be buying anything from this company again, no more products! quality control is horrible. you have been warned!!!

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
reply from Samsung Care

Hi There, It's our pleasure to assist you with your review of your refrigerator. Here is a link to "Refrigerator panel or touch screen is not working": https://www.samsung.com/us/support/troubleshooting/TSG01202605/ I also shared this link about "Samsung refrigerator error codes": https://www.samsung.com/us/support/troubleshooting/TSG01003409/ You may refer to this link about "How to reset your Samsung refrigerator" and scroll down to "When to reset (and when not to)": https://www.samsung.com/us/support/answer/ANS00087902/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145102450), which will help our team pull up your information. Have a great day. Melardo

Feb 20, 2022
MadMadMad1
1 out of 5 stars review

Don't BUY this model

after about a month, this model refrigerator broke and the panel is now flashing with error codes. we waited about a full week before buying groceries and now the refrigerator is full of stakes, fresh seafood and perishable food/ items. now we have to throw it all away. not sure when the technician will arrive and no idea if we have to wait months for parts!!!

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
reply from samsungcare

Thank you for bringing this to our attention. I understand this process is time-consuming. We would like to thank you for your patience. We hope to have this issue resolved for you in a timely manner with our service center. If you have any questions about the process, please feel free to contact us using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513

Feb 10, 2022
newellkathleen
5 out of 5 stars review

Beautiful

[This review was collected as part of a promotion.] This fridge is so sleek in design. It’s tall and sturdy. The cooor of chrome is perfect to highlight any room. The size inside will hold good and drinks easily for a family of five. I am loving how cold the freezer gets. Stuff is frozen within an hour of putting in there. It’s not noisy at all.

Review from The Insiders
Helpful?5NB2DDRG8XLS14973051783
Dec 31, 2021
archerfan
5 out of 5 stars review

Stylish and Modern

[This review was collected as part of a promotion.] I love the minimalistic style of the fridge, the hidden handles are a great touch. As you can see from the photos, there's a ton of space. The LEDs are nice and bright in the fridge and freezer. Adding the fridge to my smart home was easy using the Smartthings app. You're also able to control the temperature and get alerts if the doors are left open, which is great if you have kids. I recommend turning on the power cool and power freeze settings in the app. The fridge reached the set temp within a few hours and the freezer took about a day to reach 0 degrees. Overall this is an amazingly sleek fridge that would look great in any kitchen.

Review from The Insiders
Helpful?5NB2DDRG8XLS14973051783
Jul 11, 2023
Amyw
5 out of 5 stars review

very spacious

[This review was collected as part of a promotion.] I love this refrigerator. It is so quiet. The shelves are nice and deep. Usually the freezer is way smaller but this has plenty of freezer space. The side shelves are deep in the refrigerator and holds plenty water bottles. When I got this and put what I had in my last one my refrigerator looked empty. I love that it is a smart fridge. It sends a alarm to the phone if you leave the door open to long. It looks great and the fingerprints are easy to wipe off.

Review from Samsung US
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Nov 6, 2021
Jtheman2168
5 out of 5 stars review

Tons of space

[This review was collected as part of a promotion.] We have owned this refrigerator for about 3 months now and love it. It has tons of space and looks beautiful in our kitchen. We chose this model because we didn't want the ice maker in the door. Items are easy to find.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
reply from samsungcare

It does look spacious! Thank you for sharing this with us. ^Pat

Mar 16, 2022
Catt04
4 out of 5 stars review

Terrific fridge! Wish it had the water and ice fea

[This review was collected as part of a promotion.] This is a very beautiful, sleek fridge! No handles that stick out, just a clean, smooth finish. The Stainless Steel color is gorgeous and I love the fingerprint free coating. This is 5 to 6 cu ft larger than our old one. I stock both sided and still have room for more! I love the adjustable shelves, the sleek modern look as well as how well it works. It almost works too well! We haven't figured out "how to keep the freezer freezing so well," and the fridge keeping everything so ice cold! The main thing I miss is having the ice and water available from the door. It took way too long for me to remember this and stop going to the door to fill up!

Review from The Insiders
Helpful?5NB2DDRG8XLS14973051783