Customer reviews for Samsung 28 cu. ft. Side-by-Side Refrigerator forMember photos









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So Sleek!!
[This review was collected as part of a promotion.] This fridge looks so great, I was afraid to dirty it. After being in my kitchen a few weeks I have come to LOVE the fingerprint resistant feature. Cleaning the surface is so quick and easy! Another feature that I didn't even realize I would like are the handles. They don't stick out and are built in the sides of each door. So it really adds to sleekness of the overall look. The most anticipated feature I was looking forward to was the ice maker. That was something I was going to miss from my old fridge but Samsung's version is way more convenient than expected. The cubes are a good size for our canteens and cups. I don't have to break them down to fit. As for the storage space, this fridge can hold a lot!! I took out a shelf to get the height space needed for a cake and I had lots of shelving space on the door to help with rearranging. I highly recommend this fridge!
Great fridge with unusual features.
[This review was collected as part of a promotion.] The fridge has more space inside than expected. The lights are nice and gright so I can see things way in the back behind my leftovers. This is our first stainless appliance as we were concerned about cleaning with small children. As our kids are older now we decided to try it and we are suprised at how easy it is to keep fingerprints off the surface of this fridge. I am confused as the the "smart" featurs of this fridge, it seems expensive and excessive to add wifi and an app to just be able to change the temperature of the fridge and freezer. We typically just set the temp when we get a new fridge and never touch it again. . I only have 2 small complaints about this fridge, the shelves are fixed so I can't rearrange them when needed and I feel they should include a sccop for the ice maker, we are just using and old plastic measuring cup currently.
An Excellent Value - BUT...
[This review was collected as part of a promotion.] I would certainly recommend this refrigerator BUT you should read on... We wanted a large refrigerator with vertically split doors. We didn't want an ice/water dispenser in the door because we rarely used it and considered it a waste of space. This Samsung is as far as we can see the only that meets this requirements. It's got a huge amount of room on the non freezer side. It's an excellent, well made refrigerator. NEGATIVE NOTES: - 1.) The ice is an 8.5 on a scale of 1 to 10. The speed of making ice is OK, but not great. In addition, once full you will to hear it go on & off trying to make ice. Why doesn't it simply shut off. 2.) The cord during shipping is secured to the top of top with a SCREW!!! Yes, and you get a whole in your refrigerator. 3.) The help line while adequate is really slow. I would give it a 7.
Thank you for sharing the pros and the cons for the unit. This is very helpful for us to identify ways we can improve. ^Pat
Top refrigerator
[This review was collected as part of a promotion.] Better then my old fridge for sure!! The space un this bad boy is awesome! I love the finish metal on the doors just perfect! And the ice machine works amazing! I also love the smart features it has from letting me know the door is open and closed. Perfect cause of my large family!
Poor temperature control.
I wanted to love this fridge… it is the only side by side model that isn’t stainless steel and doesn’t have an ice maker on the front. But all the other negative reviews are right. The veggie drawer freezes all my veggies. Anything in the back of the fridge gets frozen too. But the door items are too warm (my cream cheese is always soft). And the ice maker makes cubes but also ice shavings so I have to defrost it regularly or it gets full of the shavings.
Let us help you love your fridge more, Amy. Here are some links to review fixes for your refrigerator. Frost forms in the freezer or refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator Please check for at least 2 inches of clearance from the back, side, and top of the fridge, as this is a common cause for cooling and freezing issues. Samsung refrigerator ice dispenser issues: https://www.samsung.com/us/support/troubleshooting/TSG01209062/#crushed-ice-is-dispensed-when-cubed-is-selected Please click the hyperlink for small or shattered ice, as this will also help you with what you are experiencing. For fast resolution, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Have a great day. -John
Very Clean and Stylish Design
[This review was collected as part of a promotion.] Thanks, Samsung, for another upgrade to my household! This clean and stylish refrigerator makes the kitchen look much more modern and could really fit in with any decor. I really like the "hidden" door handles that enhance the clean look. Lots more space than my last refrigerator in about the same footprint thanks to the counter-depth design. And it includes plenty of adjustable shelves to customize the cold storage space. I also really like the door alarm that alerts me if the door has been open for more than two minutes. It's very helpful if the door was left ajar. And the anti-fingerprint surface is great! I've had other stainless appliances that show every fingerprint and smudge and this refrigerator's finish is very forgiving in that department!
The door alarm is a very important feature to ensure customers are aware of the door is left open. ^Pat
Sleek and large
[This review was collected as part of a promotion.] I love the design and sleek look of this fridge and this is what drew me to the fridge in the first place. The doors are able to hold plenty of items as well as the interior of the fridge unlike my other fridges I have owned and I am able to see my items in the fridge better due to this bright LED light. . My favorite feature is the color that doesn’t show finger prints and marks and this helps with the simple sleek design. There is also a 2 minute alarm that also goes off when the door is open and not completely closed, this feature has saved me from leaving my fridge open several times especially with having little ones in the house that can not shut it all the time. I love that the alarm is 2 minutes because my past one was a minute and that was way too short. We have also been able to use the flash power freeze option over the holidays making a special punch that use to require being in the freezer all night but with the flash freeze option on the fridge I am now able to make this punch just hours before the entertaining.
Amazing Refrigerator with Smart Features!
[This review was collected as part of a promotion.] I recently purchased the Samsung 28 cu. ft. Smart Side-by-Side Refrigerator, and I couldn’t be happier with my decision. This refrigerator is not only sleek and stylish but also incredibly functional. The spacious 28 cu. ft. capacity easily accommodates all of our groceries with room to spare, making it perfect for a large family or anyone who loves to entertain. One of the standout features is the smart technology. The Family Hub allows us to manage our groceries, create shopping lists, and even stream music or watch TV right on the refrigerator door. It’s like having a central command center in the kitchen! The built-in cameras are a game-changer, letting us see what’s inside the fridge from anywhere via the app, which is super handy for meal planning and shopping. The cooling performance is top-notch. Our food stays fresh longer, and the temperature control is precise. The side-by-side design ensures everything is easily accessible, and the LED lighting is bright and energy-efficient, making it easy to find what we need without rummaging around.
Great Refrigerator
[This review was collected as part of a promotion.] This fridge holds everything we need, plus some. It has 28 cubic feet of space, so we never run out of space to organize our groceries. We have modern and sleek appliances through the rest of the kitchen, so this fits right in and gives our kitchen a seamless look. The finish is also fingerprint resistant, so it always looks nice and clean. With the all around cooling system feature, everything we buy stays safe and at the correct temperature. We regularly make smoothies for breakfast, so the indoor ice maker is a great feature. We are also a techy household, so being able to connect the refrigerator to our Smart Things app ensures we don't accidently leave the door open or miss a problem. The bright LED lighting inside gives us a great view of all our groceries anytime we want.
I can see how the Smart app can with managing the refrigerator. Thank you for sharing this review with us. ^Pat
Great features
[This review was collected as part of a promotion.] I bought this a month ago and love the amount of storage and the ability to see everything that I have in the refrigerator because of the design and deep shelves. I am very pleased with this purchase.