I bought one of these units 2 weeks ago. Bought 2 more units yesterday, unloaded them and carried them into the basement. After unboxing them I discovered that the plastic used to protect the legs was melted to them. So it was rebox 200 lbs of shelving units, carry them upstairs, load them in my truck, drive to Sams, and unload them, or spend 3 hours cleaning the melted plastic off of the legs. I am 60 years old so I ended up cleaning up the legs.

This product comes with plastic spacers that are meant to secure the shelving in place. The spacers do not snap on and therefore the fitting is not secure. I spent an hour trying to figure out why the spacers did not snap on, trying different spacers and different locations within the legs/poles but nothing worked.if this product is designed to hold 100+ lbs of weight I don’t see how the plastic spacers can hold over time even if you manage to secure the shelves temporarily. I HIGHLY DISCOURAGE anyone from burying this product until the vendor can design another mechanism to secure the shelving. The pricing and the quality steel of this product was the reason I purchased this Product but you won’t get far if you can’t secure the shelving in place.

This will be the 3rd time my package is delivered and the box is broken. It seems FedEx or whoever handles the packages don't care. Still checking the product to see if there are any damages. Sam's please can our packages be labeled fragile if that would help. I'm sick and tired of calling for a replacement or refund.

I purchased 3 of these a couple of years ago and had no complaints. Purchased a fourth shelf this week and was extremely disappointed. The shelves are wavy and the legs are warped. Very poor quality. Again, everything you can come to expect from Members Mark.

The racks are beautiful, but the wheels cannot hold any where near the weight that is given on the specs. Haven't even had them a week and the wheels are already bent and the rack is now unusable. I am calling the customer service dept. Let's see how that goes.

Well-made, sturdy rolling storage rack at a fair price and free delivery! Adjustable shelves, easy to assemble by 2 people. One person can assemble, but harder to handle. Lots of storage space! Smooth, easy rolling; also has 2 locking wheels. It comes with flimsy plastic shelve liners; however, I've purchased other racks that don't come with any shelve liners! So flimsy is better than none! Great rolling storage shelves!! I've purchased two so far, and more on the way!!

i bought 3 of these for the garage, was able to clean up and organize it final. first commit for the people across the street was to tell us to stop cleaning as ours makes theirs look worst now that we cleaned it up. i recommend have help putting this together, it will go quick but the tabs that hold the shelves in place can be a pain if you don't drop the shelves in level.

I would love to give this a 5 star rating as the unit appears it would be very nice. But, the box contained 5 upper poles and only 3 lower poles. Thus, it can't be assembled. A voice mail to the manufacturer two days ago has not been returned. Will attempt one more call and then returning the unit to Sam's if no response or quick delivery of a replacement. This would be unfortunate as I planned to purchase two more.

I ordered a total of 4 racks. The two that were being delivered today came with very damaged packaging. I will still pay for a total of 4 racks, 2 plated finish and 2 granite finish but will only accept boxes that have not previously been returned taped back up and shipped out to the next unsuspecting customer. I expect brand new shelving racks with boxes that have not been horribly damaged.

Can’t believe they delivered an open box item.