Our mattress is 7 years old. It has a growing hump in the middle of it. It kept getting better. Someone came out and they will not honor the warranty. Stay away from this dead beat company. It is a lot of money to pay for a mattress and then a warranty is not honored.

We purchased a King size S&F Estate pillowtop soft with box springs about 1 yr ago. I read where SF Box Spring were extra beefy and supportive. The box springs are horrible, slapped together, some fabric not stapled. Our first set of box springs were so defective SF replaced. The mattress store sold us twin XL box springs for a king mattress. The Box springs always seem to be shifting and not sturdy enough for the mattress creating a moving noise when you turnover. Im reading now that we should have a one piece box spring, not twins. I hate calling the mattress store again after the first complaint they are not very friendly.

We were in need of a new mattress (ours was 18 years old) and in very bad condition. After doing some research, we decided on a Firm, pillow top. We've had it for 2 months, and already the mattress is sagging. We decided to go with a Sterns and Foster because of the reviews and it seemed like the Top of the Line product. $3,000 + and we are sorely disappointed. I'm happy there was a 120 day guarantee with it, we will go back to the store and select a different mattress. It took 10 years for our old mattress to start failing, this took 2 months. It started out really good, we slept better, felt supported, now we feel like we're on a hill toward the center. We will not choose the mattress without the pillow top for fear it will do the same thing. We will chooses a different brand, Sadly.

Great quality mattress that affords a restful night's sleep! First time customer and the craftsmanship exceeded my expectations! Soft mattress that does not sink and bounces backeach day (side & back sleeper). I highly recommend this mattress company and I will be a lifelong customer.

I received the mattress and it seems like it already has sinking. It was not this way in the store. I put something across the mattress and you see where it is sinking already! So tired of this happening! I haven't had this mattress but 4 months. You can make this situation better if you use this information. Needs replaced!!!!

[This review was collected as part of a promotion.] One of the best nights of sleep I've had in years. The mattress was beyond comfortable. It has even like a cooling sensation I can feel as I'm a hot sleeper. Overall couldn't ask for more from this mattress! Great job!

Bought this mattress from Ashley furniture located in the Woodlands, Tx area. The mattress edge broke down within a few months. We turned the mattress and the other side edge support broke down with in a few months. This mattress is used by an elderly person who weighs about 130lbs so weight and size of the person is not in question. The results of this defective edge has caused her to constantly roll off the edge of the bed. We contacted Ashley Furniture for help, they sent a mattress warranty claim representative to check out the issue. He reported the findings to Stearns and Foster. Your company DENIED any help, leaving an elderly woman at risk of really being hurt each time the defect causes her to roll out of bed.

I should have done better research. I don't think this is the best bed for my back. My degenerative disc disease has only gotten worse. I guess I just had a lot going on at the time and wasn't thinking as clearly as I should have when I purchased it.

This is a horrible mattress. I am writing this at 2 am because I am up again, sore and sleepy because this mattress is so uncomfortable. This is in no way soft. This is a concrete slab with 1/2 inch of padding. Over-priced and just a bad investment. This product changed my lie in that now my life sucks horribly because I cannot sleep and I am always sore. I love that I can at least return this junk mattress. I don't love everything else about it. I was bamboozled and sold a mattress that was not a mattress but a torture device designed to induce pain and deprive sleep. Do not buy this unless you want to torture yourself or someone else. This is a medieval torture device, nothing more. Think the rack but with less comfort.

I started off with a Bed Tech copper lux soft mattress. We had a cold winter and my bedroom became cold. The Bed Tech mattress turned hard as a brick. I was miserable. I then tried a medium firmness Tempur-Pedic supreme overlay for the Bed Tech mattress. I I was miserable because it was too firm. I then tried an Adapt Tempur-Pedic overlay for the mattress. That was not comfortable either. I then went with a Saatva overlay for the mattress. That did not work and was not soft enough. Saatva then told me to order a feather overlay for the Saatva overlay mattress. I was sent two and both of them were contaminated with horrible odors that I could not use. I was so uncomfortable that I decided to get rid of everything and start all over again. I went with a full Estate soft pillow top. I love it. At first it was somewhat firmer than I liked but I have had it now for about 40 days and it is getting very soft and comfortable. I am now comfortable and am looking forward to going to bed rather than dreading it. It was expensive and a big financial burden but it is worth a good nights sleep.