Customer reviews for Select Surfaces Colorado Gallery Series Laminate Flooring forMember photos
Verified Purchase
Recommeded
The floor was very easy to put in. I'm happy with the padding that is already applied leaving with one less step for finish.
Verified Purchase
Great purchase for the price
Easy to install and my floors look amazing
Verified Purchase
Easy installation
Very easy to install. Very cost affective for those who are renovating. Took me 3 hours from start to finish (with pulling up carpet) to complete.
Holding Up Well
These floors have been installed in my house for over 7 years. I have a large family (6 Children) and high traffic on my floors. I have no damage to my floors even with my granddaugher (3-4 years old) riding her scooter in the house when it cold out, children dragging clothes baskets and toys across the floors. I installed 1500 SQ of flooring upstairs and 900 sq on my main floor. I have NO buckling or tears... If you get water on the floor clean it up within 24 hours and the floor will be good. Reminder... You cant even leave water on Real hardwood floors, because they will mess up as well (I have those also)..
Ok, but has quality issue
I'm in the middle of installing 40 boxes of these and, so far, of the 13 boxes installed I've found seven pieces I've had to set aside. With 7 boards per box, that's a 7.5% defect rate. No Six Sigma quality program at Select Surfaces, apparently. The defect is that the foam backing is misplaced and extends into the tongue area. This makes attaching it to the mating side difficult without cutting out the foam and leaves the other side of the board short of foam. I'll return them, instead. The pictures are examples of the defective and good boards (provided I can upload them.) Overall, installation takes more effort on a board-by-board basis than it should, but over time you get the hang of it. I've installed many types of floors over the years, so not a novice. It looks fine, durability is TBD, as is how it holds together under use. Given the price, thickness, AC5 rating, and color options, it was worth the purchase. I think. Be sure to over-buy so you can deal with the defects.
Thank you for bringing this to our attention. Our Colorado Gallery Series Laminate Flooring is crafted by one of the leading manufacturers in the industry, ensuring exceptional quality and precision. It’s uncommon for defects to occur, and we understand how disappointing it must be to experience this during installation. We’d love the opportunity to address any concerns you have. Please reach out to us at techsupport@selectsurfaces.ca or 1-855-250-8167. We’re confident in the quality of our product and sincerely apologize that it didn’t meet your expectations.
Disappointed
After having a water leak with our old flooring from Sam's, we replaced it with this. Unfortunately after a few months the flooring edges started to chip, and lift. It doesn't look nice and smooth like it should. It is now a little over a year and the whole floor needs to be replaced. Never had any issues with water so can't comment on that. Floor before was from Sam's Club and that's why we went with it, but quality is not the same anymore 10 years later.
Hello Chloe,<br />Thank you for sharing your experience with us. We’re truly sorry to hear that your flooring did not meet expectations and that you’ve encountered issues with chipping and lifting. This is not the performance we aim to deliver.<br />Our Colorado Gallery Series laminate is designed for durability, so we’d like to learn more about what happened and review the situation with you. Please contact our technical support team at techsupport@selectsurfaces.ca or 1-855-250-8167, and we’ll be happy to assist you further.<br />Thank you again for your feedback—it helps us improve and ensure our customers are satisfied.<br />– Select Surfaces
Don't buy
We were so happy when we installed. Beautiful floors, but a few months in the floors got messed up. Any little spill the floors got damaged. We are now having to look at new flooring because these are not lasting much. Lasted almost 3 years. They are not waterproof/resistent
Thank you for your feedback, and we're sorry to hear about your experience. The Select Surfaces™ Colorado laminate features SpillDefense™ technology, making it waterproof and durable. However, it's important to clean spills promptly to avoid damage. It’s also AC5-rated for high-traffic areas and designed to withstand wear from children and pets.For further assistance, please contact us at info@selectsurfaces.ca or call 1-855-250-8167. We're here to help!
DO NOT BUY!
DO NOT PURCHASE THIS FLOORING! I had Select Surfaces laminate flooring in my bedrooms 15 years ago. I am very happy with that flooring. So I purchased this flooring for the rest of my home. WHAT A MISTAKE. It is not the same product or quality. It is not water resistant, chips/dents easily. The day after it was installed, a sink leak occured. Within 4 hours the laminate was ruined. The entire floor had to be removed and replaced. I took the removesd boards back to Sam's but they would not return them or give me credit. Even though the product was obviously defective and inferior. Even if they did return them, I am out the cost of the labor for installation and removal.
Thank you for sharing your experience and for being a longtime Select Surfaces customer. We’re very sorry to hear that this recent installation did not meet your expectations and understand how frustrating it must have been to experience damage so soon after installation due to an unexpected sink leak.<br />While our Gallery Series laminate is designed to provide water resistance for everyday spills, active leaks can impact laminate flooring. We would strongly encourage you to contact our technical support team so we can review your situation in detail and help determine the best next steps. Please reach out to us directly at techsupport@selectsurfaces.ca or 1‑855‑250‑8167, and our team will be happy to assist you.<br />Thank you, Select Surfaces
UDDER GARBAGE
Looks good when it's installed BUT, give it a few months. -Don't spill liquids anywhere near it. -Dont expect quality. -Don't scratch. -Don't buy. After 6 months not only does it look like garbage, but has corner warping. If the material was free I wouldn't install . You get what you pay for. No real warranty
Thank you for sharing your feedback. We're sorry to hear about the issue you've experienced with your flooring.Our Colorado Gallery Series Laminate Flooring is designed for long-lasting durability, featuring an AC5 wear layer and being waterproof for up to 48 hours. In addition, our flooring comes with a limited lifetime warranty for home use, giving you added peace of mind with your purchase.To help us better understand and resolve the matter, please reach out to our customer service team at info@selectsurfaces.ca or give us a call at 1-855-250-8167. We truly appreciate your patience and look forward to assisting you.
Every plank is bad in 70 boxes!
I'm an expereinced DIY'er. I bought this brand of flooring from Sam's 3 years ago for my dining room. It has held up fantastic. I decided it was time to tackle another project. I purchased 70 boxes of flooring in Colorado. That's a little over a full pallet. I thought that would be a good thing so I wouldn't have any damaged boards. Instead, the backing is overlapping on EVERY SINGLE PLANK, in every box! I read the other reviews & expected 1 plank per box. Not all of them. Like I said, I'm experienced at DIY projects. I am cutting off the excess on every single board instead of returning them for an exchange since I have so much & don't want to have to go through thia again. I am going to contact the manufacturer. I have pictures & videos for them. If you aren't patient & up for a real challenge, stay away from this flooring.
Thank you for your detailed feedback, and we're truly sorry to hear about the issues you've encountered with the Colorado Laminate Flooring. This is certainly not the experience we want for our customers.We’d appreciate the opportunity to review your photos and videos and investigate further. Please reach out to us at info@selectsurfaces.ca or call 1-855-250-8167 so we can assist you directly.Thank you again for bringing this to our attention.









