We would hope for your to love the cleaning power of Gain as much as you do the scent, and are happy to help, Debora. All our laundry detergents are designed to provide good overall cleaning. Detergents help water to penetrate fabrics and then loosen dirt from them. They also suspend dirt in the water so it doesn't go back onto the fabric. It is possible the soil from the garments has redeposited on the fabric. Here are some tips to help you get the best results:Follow the items care instructions and use the hottest water safe for the fabric.Sort clothes properly, grouping similar colors and fabrics together.Pre-treat noticeable stains before washingDon't overload the washer.Use the recommended amount of detergent for average water hardness, a little more in very hard water, a little less in very soft water.Use gentle cycles only when the care instructions recommend it.Liquid and powder detergents have different properties. If the dirt you want to remove is clay or soil, powders work best. For greasy, oily dirt liquid is the best. Be sure to always use recommended amount of detergent for amount of soil on clothes. So that we can help you further, please give us a call at (800) 888-4246.

Thank you for sharing your feedback on our Gain Ultra Original, Rosie. We are always taking in consumer feedback, and performing research to help create products we believe everyone will love. We know that scent preference can vary from person to person, and appreciate you sharing that it smells like medicinal ointment. We'd like to learn more about your experience, and would appreciate you giving us a call at (800) 888-4246.

Thank you for sharing your comments with us. Our Gain is put through many quality checks to provide you with an ahhmazing laundry experience. We'd like to gain a better understanding of your experience, and would apprecaite you giving us a call at (800) 888-4246.